Gordie Boucher Nissan of Greenfield - Service Center

Great service Boucher will always give you great service with the car clean and ready as promised. Their friendly staff will make sure that all your concerns have b Boucher will always give you great service with the car clean and ready as promised. Their friendly staff will make sure that all your concerns have been addressed. More

Excellent Customer Service Had a great experience working with Duke in the service dept. I have a 1991 Nissan 300ZX (27 yr. old car) that he and the senior service technicians h Had a great experience working with Duke in the service dept. I have a 1991 Nissan 300ZX (27 yr. old car) that he and the senior service technicians have helped me to mechanically restore to as new condition. They went above and beyond my expectations to get the work done on time and at or below the quoted price. Highly recommend. Thanks!!! More

Accommodating and thorough. I was given a report on the routine work showing what was done. I liked that. The whistle in my sun roof was hard to find but it got fixed and I was t I was given a report on the routine work showing what was done. I liked that. The whistle in my sun roof was hard to find but it got fixed and I was t even charged for it!!! Everyone was polite. Coffee and snacks were excellent. More

Great quality service Mr. Belal is very friendly and customer service on point and quick service and shuttle done. Great place for service. once again Thank you Belal. Mr. Belal is very friendly and customer service on point and quick service and shuttle done. Great place for service. once again Thank you Belal. More

Oil Change Took my car in for an oil change and they forgot to tighten the oil filter. Oil filter ended up falling off while driving. I have been calling for 3 d Took my car in for an oil change and they forgot to tighten the oil filter. Oil filter ended up falling off while driving. I have been calling for 3 days now, and have yet been able to speak with the service manager due to him being out of the office/busy. More

Excellent I always have great service when I bring my car in. Alyssa is great to work with. I will send friends and family to Alyssa when looking for a new car. I always have great service when I bring my car in. Alyssa is great to work with. I will send friends and family to Alyssa when looking for a new car. More

Nobody cares at this Dealership Brought new car in for 1st oil change and service department damaged drivers door. Lied initially about damage then admitted tech damaged car. Terribl Brought new car in for 1st oil change and service department damaged drivers door. Lied initially about damage then admitted tech damaged car. Terrible Service. More

Great experience From the time I bought my Sentra to the regular serviceing I've had done the experience has been great.this is the place I will go back to always. From the time I bought my Sentra to the regular serviceing I've had done the experience has been great.this is the place I will go back to always. More

Above and beyond I've always appreciated the level of service I receive each time I need to bring my car in for service. Marcus, who at the time worked in detailing, I've always appreciated the level of service I receive each time I need to bring my car in for service. Marcus, who at the time worked in detailing, was especially professional and kind. I was told he now works at the Boucher Cadillac dealership in Wakesha. Today, Brittany and Duke were both professional, attentive, warm and friendly. However, Kip went above and beyond my expected level of service. My husband brought everything he needed to work while we wait, except for the charger to charge his dead laptop. After walking just a few steps, Kip noticed I needed help and ask if he could be of assistance I explained our dilemma and asked if we could possibly borrow someone's HP laptop charger (we had a 2 1/2 hour wait). After several mintues of looking for a charger without succes,Kip offered a suggestion, going above and beyond my expected level of service to ensure our wait would be productive!!! And it was!!! Thank you, Kip for exceeding our expectations!? Thank you Gordie Boucher Nissan for continuing to employ people who understand the value of true customer service! More

Terrible Service UNBELIEVABLE! Gordie Bouche is beyond ridiculous ! After telling me I need new brakes at 22.5 miles and pads measure 3mm at last appointment on J UNBELIEVABLE! Gordie Bouche is beyond ridiculous ! After telling me I need new brakes at 22.5 miles and pads measure 3mm at last appointment on Jan 9th, and telling me to take care of right away; i of course freaked out wondering xxx??? Right away on following Monday I start making calls. Left several messages for the service mgr call me to discuss how this is possible (with no response for 4 days) Forced to take to another dealership for second opinion (they tell me not needed and pad measurements were wrong and measure 4mm) I then call Nissan North America to voice my complaint and concerns and get answers / results. I Finally get call back from service mgr who apologizes and offers to replace pads and rotors at no charge. I show up for my appointment and they have no clue!!!!!They have the nerve to ask me why I'm here to have this service when its not needed and my pads now miraculously measure 5mm? Cherry on this poop sunday, It was the same tech that told me they were needed and I should take care if right away! What a fiasco!!!! Never will purchase from them again! More