Gordie Boucher Nissan of Greenfield - Service Center

Great fast service Duke the service writer was very knowledgeable and explained things very well. Nice waiting area with coffee and snacks. The vehicle was ready when t Duke the service writer was very knowledgeable and explained things very well. Nice waiting area with coffee and snacks. The vehicle was ready when they said and with a free car wash. More

Free Oil Changes Are Great But.. The free oil changes are great but they always find some kind of detrimental diagnostic they want to fix. Last I knew, exhaust systems don't leak flui The free oil changes are great but they always find some kind of detrimental diagnostic they want to fix. Last I knew, exhaust systems don't leak fluid More

Great service personnel and work manship I dealt with Dennis and Duke in the service department - these two gentlemen are an asset to the Boucher group. After the service was performed, I wa I dealt with Dennis and Duke in the service department - these two gentlemen are an asset to the Boucher group. After the service was performed, I was advised of the service I would need in the future. No pressure to have it done today. What a refreshing way to do things. I,m coming back to have the service recommendations taken care of. You need to keep these service representatives on board - they are doing a positive service for your business. More

Great Service I love that for the oil change I do not need an appointment because they have dedicated people to do this. The people behind the desk are very informa I love that for the oil change I do not need an appointment because they have dedicated people to do this. The people behind the desk are very informative and pleasant to deal with. They kept me updated on the progress on my car. I received a detailed explanation of the work they did and the things that they checked while servicing my car. I also bought my Nissan from this dealership. It was a wonderful experience from dealing with the sales representative to the Manager to get the deal done. It is worth the 45 minute drive to me to get my car serviced here. More

50,000 mile service Clear explanation of service recommended. Fast service and completion of work assuming all work was performed as quoted. Discount for certain work req Clear explanation of service recommended. Fast service and completion of work assuming all work was performed as quoted. Discount for certain work required was extended to complete service work performed. Much appreciated. More

Annoyed They kept trying to get me to get more work done on my car then was necessary. Getting a simple key made was nearly $65 more then anywhere else. I was They kept trying to get me to get more work done on my car then was necessary. Getting a simple key made was nearly $65 more then anywhere else. I was told my car was ready, it took me 15 minutes to get to the dealership to pick it up and it wasn't ready. I still had to wait an additional 46 minutes for it. I was told it was being washed... 20 minutes later he said it was being dried... Then 8 minutes later it was finally ready for me and it was still totally wet. I hate being lied to. Totally unprofessional. More

Excellent care from the minute we drove in. Dennis was our service advisor and was extremely courteous and helpful from the minute we drove in! We had a problem with oil maintenance light and si Dennis was our service advisor and was extremely courteous and helpful from the minute we drove in! We had a problem with oil maintenance light and since we had just had the oil changed and engine serviced at a Nissan dealership in South Carolina where we live, we thought it was just a matter of turning off the sensor light. Since we bought the car at your dealership 10 years ago and had used your service department in the past before we moved, we took it to your dealership and we were blown away by the service we received!! He said they would just check it over to make sure nothing else was wrong and offered to have the car washed as well. He guided us into the waiting room where he offered refreshments, coffee, WI FI, and Even Starbucks with donuts! After a short wait, he came back and said everything checked out fine, gave us a copy of the service invoice. And the best part was NO CHARGE! My sister and her husband always buy their Nissans from Boucher and I would recommend them all day long!! Thank you!! More

Good Service Good service. No complaints. Answered all of my questions. Very efficient. Justin and Justine communicated with me every step of the way about the ser Good service. No complaints. Answered all of my questions. Very efficient. Justin and Justine communicated with me every step of the way about the service. More

Always a positive experience I bought my last car at another dealer and used this one for service. I loved it so much I bought my next car here and am a loyal customer. That says I bought my last car at another dealer and used this one for service. I loved it so much I bought my next car here and am a loyal customer. That says a lot about the customer service at this location! Unfortunately I didn’t get any names . But I had an oil change on Monday at about noon More

Service 7/6/18 I was greeted by Matt. He listened very well to what I was requesting, to check my back driver side light, spare tire and do check list, oil change et I was greeted by Matt. He listened very well to what I was requesting, to check my back driver side light, spare tire and do check list, oil change etc. Once finished, Matt explained what was done & what was found very clearly & my car was wash & ready to go. A very trouble free experience!! Thank you very much! Sherilynne Giuliani More