Gordie Boucher Nissan of Greenfield - Service Center

Always a Good Experience at Boucher Sadly we lost our key fob on a recent trip. We decided not to buy an after market replacement knowing that Boucher would stand behind their product. I Sadly we lost our key fob on a recent trip. We decided not to buy an after market replacement knowing that Boucher would stand behind their product. I was immediately greeted by Justine who is always pleasant, knowledgeable, and helpful. I explained my dilemma and she explained the procedure , cost, and time required. She also offered a free car wash which is a wonderful perk. The reprogramming was done quicker than anticipated. I am continually amazed at the kindness displayed by the service dept employees. Thank you! More

Oil change I went into service just to get an oil change they went to my car very thorough and it up finding out I had a nail in my tire and they plugged it for I went into service just to get an oil change they went to my car very thorough and it up finding out I had a nail in my tire and they plugged it for free very friendly great group of people More

As promised great service Duke provided great service. His expertise provided me confidence with the long term care of our Nissan Murano and Ford Edge. Duke understands the mea Duke provided great service. His expertise provided me confidence with the long term care of our Nissan Murano and Ford Edge. Duke understands the meaning of integrity. More

Great customer service . Duke was able to answer all of my questions and concerns. Would recommend this dealership to family and friends. Overall great experience. . Duke was able to answer all of my questions and concerns. Would recommend this dealership to family and friends. Overall great experience. More

Not happy As soon as I got my car back and read the mechanics notes, I knew he didn’t do his job. Basic inspection was a failure, front right tire pressure was As soon as I got my car back and read the mechanics notes, I knew he didn’t do his job. Basic inspection was a failure, front right tire pressure was low, 27-28psi, he wrote all tires 35 Meaning he didn’t do the most basic of task and measure all the tires. Which leads me to believe he didn’t perform the inspection thoroughly. Loud grinding noise when turning...no problem found. Can’t wait for my warranty to run out and surprise! there is a problem. More

Oil change & general check up We bought the car here and have always record. great service. The facility is clean and all employees are friendly. Keep up the good work! We bought the car here and have always record. great service. The facility is clean and all employees are friendly. Keep up the good work! More

Dec. 8th (2 car visit) Brought both SUV's in for service (Oil change and tire rotation early Saturday morning (my Murano Platinum and my wife's Rouge Sport). Always great p Brought both SUV's in for service (Oil change and tire rotation early Saturday morning (my Murano Platinum and my wife's Rouge Sport). Always great people here in the front. Been going to Boucher for 11 years and have bought 5 SUV's from them over this time. Today's visit was odd. Wife's car had a nail in the tire, was fixed (no problem), but service forgot to rotate the tires and wipe off sealant around the rim (plus missing air valve cap). My car, had interior air filter replaced. Service guy forget to put back together. Received car back and part was on the floor. I always have had 5 star service with Boucher, but this time I can only give them a three due to the service guys in back. I give Alex, Duke and Justine a 5 star for their rating!!! . More

service experience I have always been treated with kindness when I have visited the Gordie Boucher Nissan service drive located in Greenfield. I always recommend them to I have always been treated with kindness when I have visited the Gordie Boucher Nissan service drive located in Greenfield. I always recommend them to everyone I know! More

Best Customer Service Dennis was extremely helpful when taking delivery of my car. Although I was in for a routine oil change, he made sure to go over the entire vehicle a Dennis was extremely helpful when taking delivery of my car. Although I was in for a routine oil change, he made sure to go over the entire vehicle and asked questions about any other items I may need looked at. The car was delivered on time and without any surprises. The waiting room is more spacious and the wifi kept me working even though I was out of the office. Thanks for a great experience More

Problem with keyless entry and keyless start not working int Service appt provided for next morning and service provided was outstanding! Dennis Casey provided excellent customer service. Kudos to him for provi Service appt provided for next morning and service provided was outstanding! Dennis Casey provided excellent customer service. Kudos to him for providing a very good customer experience! More