Gordie Boucher Nissan of Greenfield

I asked for my blind spot warning to be turned back on. When given paperwork, I asked if it was done. Advisor went back. Came back a bit later and said it was done. I left and checked while driving. It was When given paperwork, I asked if it was done. Advisor went back. Came back a bit later and said it was done. I left and checked while driving. It was NOT done. I had to turn around and go back. I had an 8:00 appointment for an oil change and tire rotation. Wasn’t leaving until 9:30 ish. Those services should not take that long. THEN to have to turn around and go back was ridiculous. My tires are NEVER at the same air pressure after service either. I reported a noise when I turned left when making the appointment. Upon arrival, I stated it hadn’t happened all week. Was told not to worry about it then. It was probably the plastic piece in my steering wheel that was cold. The full point inspection showed a bad tie rod. Told if not fixed it would start to make a noise. Never stated how urgent it was. I went for a second opinion and was told w 10 being the worst it’s at a 10 and the ball joint an 8. I am having those services and the transmission flush preformed elsewhere. I take my car in religiously for the oil change and tire rotation and this was the first time my tie rod was even brought up. No one saw it was going bad until it was bad? I had been complaining about a tire and they did everything they could to not have to replace it while under warranty. I ended up buying 1 tire. Now they tell me I need 3 new ones. Very disappointed. No trust left. More

They took care of me and my wife . They were done with service on my car in a reasonable amount of time They were done with service on my car in a reasonable amount of time More

Good experience. It got a little bumpy at end when doing paperwork. It worked out. It got a little bumpy at end when doing paperwork. It worked out. More

Scott is the best! He's always helpful and extremely knowledgeable. This is our 4th car purchase from Scott. We love Gordie Boucher. He's always helpful and extremely knowledgeable. This is our 4th car purchase from Scott. We love Gordie Boucher. More

My husband was the one who brought car in for service. He said he didn’t mind waiting over an hour for oil change. He said he didn’t mind waiting over an hour for oil change. More

I had a very pleasant experience while getting my car serviced last Saturday afternoon with your service department. serviced last Saturday afternoon with your service department. More

Great customer service. Vehicle service as well. Dealership is clean and spacious for a comfortable wait. Vehicle service as well. Dealership is clean and spacious for a comfortable wait. More

Great service, great people, I’m always impressed with the Greenfield Gordie Boucher Nissan team! the Greenfield Gordie Boucher Nissan team! More

Communication wasn’t the greatest with when I could pick up my car. I was never called to say it was ready even though it was. Luckily I called again to check in and was able to pick it up right before the up my car. I was never called to say it was ready even though it was. Luckily I called again to check in and was able to pick it up right before the dealership closed because we needed my vehicle for Christmas, which was known by Amanda. I was also told by Scott that he would contact someone about the scratch on my car that was there when I purchased it, to get it painted and I never heard back. I have emailed and spoken to him on the phone about it. I was also promised winter plastic Nissan mats when I purchased the vehicle. I asked Amanda when I brought it in to get my broken window motor fixed. She said she would ask Scott and again I never heard back. I ended up purchasing them myself because of snow and salt. More

Excellent service! Traveling here in WI and we felt we were having problems with our Rogue. This dealership took care of us! Fortunately nothing was wrong with the car Traveling here in WI and we felt we were having problems with our Rogue. This dealership took care of us! Fortunately nothing was wrong with the car but they gave us peace of mind. More