Gordie Boucher Lincoln of West Allis - Service Center

Great staff and service! Took my car in for routine service and was greeted by a most welcoming staff. They made me comfortable, fed me cookies and visited with me while I wa Took my car in for routine service and was greeted by a most welcoming staff. They made me comfortable, fed me cookies and visited with me while I waited for my car. The work was done promptly and a service representative went through the details on what they had worked on. Since it was raining outside, they brought my car to the door do I wouldn't get wet! Love these guys and wouldn't consider going elsewhere for sales or service! More

Bad technician in March 2019 replacement to Echo boost & cat Still a noise coming from the echo boost exhaust. I took the car to fix the noise after the work done, never been fixed. the service manager Brian is Still a noise coming from the echo boost exhaust. I took the car to fix the noise after the work done, never been fixed. the service manager Brian is excellent, but the technician who worked on my car was not good, even I had to go back because he left the cover panel under the echo boost hanging. I still want to get my car for service because a wonderful service manager (Brian). and still I’m going to ask Brian to fix the noise for the job had done in last March. Thanks More

Damaged Frt Wheel Assy done righr the first time! Hit large pot hole. Damage greater than expected. Boucher Lincoln reported the damage and required repairs. Always best to have repairs performed by Hit large pot hole. Damage greater than expected. Boucher Lincoln reported the damage and required repairs. Always best to have repairs performed by experienced techs. Now the Lincoln Navigator L performs as new. More

Oil change and tire rotation Wonderful people! Great customer service by all! Timely service. I have been leasing from Gordie Boucher for over 20 years and love the leasing proces Wonderful people! Great customer service by all! Timely service. I have been leasing from Gordie Boucher for over 20 years and love the leasing process with Greg Miller! More

Always Satisfied We have purchased three cars from Boucher over the years and have always gone there for service. Each time we are greeted by Dawn like old friends and We have purchased three cars from Boucher over the years and have always gone there for service. Each time we are greeted by Dawn like old friends and treated very courteously , and all the personnel at the dealership are concerned with what they can do for us and our satisfaction. More

Service department is top notch! I recently brought my Lincoln MKX in for an oil change. From the moment I drove into the service bay to the moment I drove off the lot, I was greeted I recently brought my Lincoln MKX in for an oil change. From the moment I drove into the service bay to the moment I drove off the lot, I was greeted warmly by all of the employees. Ken and Dawn took great care of me, ensuring that my visit was quick and pleasant and Ken took the time to find some additional coupons and offers to get me the most bang for my buck. I am super appreciative and will always bring my Lincoln back here for service. Thank you! More

wheel aslignment The Boucher service group is always efficient and get things done right.They strive to meet our needs and requirements. Very easy to deal with. The Boucher service group is always efficient and get things done right.They strive to meet our needs and requirements. Very easy to deal with. More

Bad service I had to take it back a couple times I had a brake job done on my 2011 MKX the brake job cost me over $600. when I got the car back the next day every time I would back up the brakes woul I had a brake job done on my 2011 MKX the brake job cost me over $600. when I got the car back the next day every time I would back up the brakes would squeal .I took it back there and they looked at it and said they couldn't find anything. The brakes still squeal every time I back up out of my garage. I'm never going to take my car back to the West Allis Gordie Boucher. More

I purchased 2 Lincoln from Boucher and have had them serviced exclusively by Boucher Lincoln. Excellent service, everything is always checked and reported. The car is always washed when they are done se serviced exclusively by Boucher Lincoln. Excellent service, everything is always checked and reported. The car is always washed when they are done servicing which is very rare in Milwaukee. The Service Advisors are always friendly and helpful. A great organization. One of the best I have experienced over 50 years of car ownership. More