Gordie Boucher Ford of Menomonee Falls - Service Center

Since coming here I have had nothing but a great experience, the people are polite and easy to talk to and work with and take care of any issues quick. experience, the people are polite and easy to talk to and work with and take care of any issues quick. More

Service Light Outstanding service. Outstanding people that know what there doing. They look out for you the customer. I have never had a bad experience at Gordie Outstanding service. Outstanding people that know what there doing. They look out for you the customer. I have never had a bad experience at Gordie Boucher I will keep coming back. More

Commitment to satisfy their customers From the moment you arrive, all your vehicle care and concerns and immediate comfort will be addressed by service and staff professionals. I always ex From the moment you arrive, all your vehicle care and concerns and immediate comfort will be addressed by service and staff professionals. I always expect a good experience and they will not disappoint you. More

Effective Service My car had to be brought in for several recall issues and it was also a good time to have it looked over to be sure it was winter-ready. The service t My car had to be brought in for several recall issues and it was also a good time to have it looked over to be sure it was winter-ready. The service team handled my repairs in a timely manner and with a professional team of courteous employees More

Had a great experience. Service took great care of my truck needs. Thank you for getting me back into my ride. Would highly recommend this company truck needs. Thank you for getting me back into my ride. Would highly recommend this company More

great always fast honest service. And as always they only sell you what you need.. We will continue to do business with them, thanks again, Have a great day always fast honest service. And as always they only sell you what you need.. We will continue to do business with them, thanks again, Have a great day. More

The entire process of scheduling the appointment to actual servicing of the car was smooth and seamless. Customer service executives are friendly. The waiting area is adequately equipped. actual servicing of the car was smooth and seamless. Customer service executives are friendly. The waiting area is adequately equipped. More

Super Duty front end wobble issues My experiences with the service department have been very good. What has been EXTREMELY disappointing has been the continuing problems with the "Supe My experiences with the service department have been very good. What has been EXTREMELY disappointing has been the continuing problems with the "Super Duty Death Wobble" front end issues. I have owned a 1999, 2006 and now a 2018 Super Duty pickup. All 3 have had the same problem, and my 2018 has only 25k miles on it. I find it unbelievable that after 20 years Ford has not corrected this. Hopefully after having my 2018 serviced recently this will be the end of it. This has been a well known and documented issue and NHTSA has a lot of information on it also. More

Great service. I work mainly with Charles (service advisor) and have for a number of years. He always treats me like a friend not just a customer. Today I was in for I work mainly with Charles (service advisor) and have for a number of years. He always treats me like a friend not just a customer. Today I was in for routine maintenance and was back out very quickly. I have very pleased with the service. More

Friendly service I received a friendly greeting by Mr. Morales when I arrived and was taken care of in a timely fashion. All my questions were answered before I left. I received a friendly greeting by Mr. Morales when I arrived and was taken care of in a timely fashion. All my questions were answered before I left. More