Gordie Boucher Ford of Menomonee Falls - Service Center

Super service! Friendly and very accommodating! They took me to work and picked me up so that I could still be productive while getting my car serviced! took me to work and picked me up so that I could still be productive while getting my car serviced! More

Brake repair Very happy with my service. Staff is very good to customers. Having the shuttle service is also very convenient and helpful. Waiting area is very c Very happy with my service. Staff is very good to customers. Having the shuttle service is also very convenient and helpful. Waiting area is very clean modern with complimentary drinks and snacks. I also come here for my oil changes. More

A Service department with service Had my F-150 evaluated for some warranty work which was quickly accepted and fit into the service schedule. Warranty work was completed quickly and Had my F-150 evaluated for some warranty work which was quickly accepted and fit into the service schedule. Warranty work was completed quickly and had great communication regarding the status of the the process throughout. More

Truck Fixed- Dont understand what was wrong With having bought my first vehicle in 19 years a used 2016 F150 XLT which i love. I was concerned when the yellow engine light went on. I hadnt even With having bought my first vehicle in 19 years a used 2016 F150 XLT which i love. I was concerned when the yellow engine light went on. I hadnt even made a 2nd payment on the truck, Due to cold weather, the service area was a zoo- i must admit that. When it was my turn ( the wait wasn't bad ) i was disappointed but i guess not surprised they would have to weight until the next day for it to be worked on. No complimentary cars so i had to settle for a ride home. I was a bit put off by the lack of support from the team present. The next day i waited all day for a call with a status update. Absolutely nothing. I finally called late in the afternoon to find it was done but why no call. I picked it up and no courtesy wash, no interior vaccum ( not that it needed it) but the worst thing is no explanation to what happened. I got the scientific description of something broke in the manifold. So now i wonder do i have a lemon and follow up is this crappy review. At least it was covered by warranty Disappointed Russell Westergaard More

In and out for scheduled oil change and rotate tires. It took a little less than an hour as promised, while I waited. TV control in waiting room not working wel took a little less than an hour as promised, while I waited. TV control in waiting room not working wel More

Fair and Honest As a female, I often get told by repairshops of services that I need when of course I truly donot need. When I take my vehicle to GB-Men. Falls-I rec As a female, I often get told by repairshops of services that I need when of course I truly donot need. When I take my vehicle to GB-Men. Falls-I receive an honest and fare assessment which me comfortable with this dealer. Also Bri Vail is honest and awesome to deal with. Please stick around BRI..LOL More

Quick response to my service needs Robert always sees to it that all my service needs are met in a respectful, courteous and timely manner. I could not drive my car the way it was and Robert always sees to it that all my service needs are met in a respectful, courteous and timely manner. I could not drive my car the way it was and Robert got it in early the next morning. My car repairs were taken care of and I had it back by that same afternoon. Robert looked into warranties for me and saw to it that I received any coupon offers that were appropriate. The service and treatment are very much appreciated. More

Easy to make an Appt. When I wanted to come in. Oil and filter change took a little over an hour. I like sitting and having a coffee and reading the newspaper while I wait. filter change took a little over an hour. I like sitting and having a coffee and reading the newspaper while I wait. More

Very good service with professional people I took my vehicle in for a recall in which the letter said that I may have to leave all day. When I got to the dealer I was informed that it would onl I took my vehicle in for a recall in which the letter said that I may have to leave all day. When I got to the dealer I was informed that it would only take about an hour as I was the first one to be taken care of. They appear to be able to manage their schedule very well and are able to give you a good idea of when your vehicle will be worked on and when it will be ready. More

excellent experience, multiple repairs Had a great experience at Boucher Forde dealership when having some warranty repairs. The service advisor Robert Krueger was very thorough and went ou Had a great experience at Boucher Forde dealership when having some warranty repairs. The service advisor Robert Krueger was very thorough and went out of his way to accommodate me. I would recommend the dealership for repair service any time! More