Gordie Boucher Ford of Menomonee Falls - Service Center

I have always had a good experience taking my vehicle to your dealer ship.Robert is very easy to work with, very friendly and understanding. your dealer ship.Robert is very easy to work with, very friendly and understanding. More

There was a problem with oil spilling on parts it shouldn't. We brought it back in and it was resolved/cleaned up. Bri took of the Ford pass rewards issue so I didn't have to. Thank you! shouldn't. We brought it back in and it was resolved/cleaned up. Bri took of the Ford pass rewards issue so I didn't have to. Thank you! More

fast and complete I have always feel sure that all services I asked for are done when I pick up my car. This has to continue for me to frequent Gordi Boucher. A person I have always feel sure that all services I asked for are done when I pick up my car. This has to continue for me to frequent Gordi Boucher. A person needs to know for example my tires did get rotated as they are supposed to.with the works. More

Always have had a good relationship with Boucher. I bought my truck at Boucher and it changed my negative viewpoint of car dealerships. Will probably by my next vehicle there. bought my truck at Boucher and it changed my negative viewpoint of car dealerships. Will probably by my next vehicle there. More

They are always prompt and on time with their Service very informative if there is any work to be done. Have a very nice waiting room very informative if there is any work to be done. Have a very nice waiting room More

Service Needed I needed an oil change and they did the full service plan for me per usual. Every employee there that I dealt with was very friendly and kind and hel I needed an oil change and they did the full service plan for me per usual. Every employee there that I dealt with was very friendly and kind and helpful. I didn't feel like I was at a typical dealership. Great service and it was quick, too. More

Courtesy was given Excellent service deptWent beyond to Courtesy was given Excellent service dept Went beyond to satisfy Appointment was on time Truck returned washed Service Tech offered business c Courtesy was given Excellent service dept Went beyond to satisfy Appointment was on time Truck returned washed Service Tech offered business card Waiting area clean and comfortable More

Ford Recall I went in for a Ford recall. Service was very quick. Everyone was really friendly. I do feel that there was very little customer parking available at I went in for a Ford recall. Service was very quick. Everyone was really friendly. I do feel that there was very little customer parking available at the service entrance. More

Fixed the 2nd time Hard to believe a connector not properly seated was missed at the factory on a brand new Ford F150 and was missed even by the dealership during its fi Hard to believe a connector not properly seated was missed at the factory on a brand new Ford F150 and was missed even by the dealership during its first appointment to fix the inoperative rain sensor. Dealership went through a full replacement on the first fix overlooking the connector. Good news is the dealership called Ford Service to find other causes to the failure and found the root cause. Bri and team was efficient in finding it this time, fixing and confirming the fix prior to my arrival. My first visit was a 1 star with an argumentative service rep saying it was fixed. Now, I have to give credit to the team for getting it done quickly and effectively. Glad it was raining so I was able to drive off the lot confirming it worked for the first time since I owned it. More

Always happy with service and how I am treated. On time service and prompt about the time of service. Would recommend to family and friends time service and prompt about the time of service. Would recommend to family and friends More