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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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April 16, 2024

Robert has always given us great service. He explains what needs to be done and keeps us updated on the progress of our repair. More

by Rrj4951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

April 12, 2024

Katie got our car in for service in a timely manner and the work was completed quickly. More

by MRSIRISH49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

April 10, 2024

Quickly done with almost no inconvenience thanks . Again and again and again and again thank you. More

by STEVEN.BICHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Steven, Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

April 10, 2024

Really appreciated working with the Service Department. I feel like I have a new brand new car! More

by JJSCHMIDT9900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Apr 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this service review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

April 09, 2024

From the time I arrived the service was excellent, the service did a great job of keeping me informed on the status of the service being performed and the estimated time to pick up the vehicle. Also the a More

by BHENSIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

April 07, 2024

Excellent service and estimate was accurate. Mike was great to work with. Thanks for taking care of my truck. More

by Larry M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Apr 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience!

April 06, 2024

I had a vehicle problem and was out of state. No one was open to help me fix my vehicle and I was nervous about driving it 500miles home. I called Gordie Boucher and the service advisor Mike knew More

by QUALITYLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember mechanics name but he was fantastic describing what was going on with truck, Mike Gregovich
Apr 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls.

April 05, 2024

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. More

by DIANELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Dianels, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

April 03, 2024

Very pleased with speed of oil change and scheduling Have a super nice sunny day More

by AJEKPACK
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
Apr 04, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

April 01, 2024

Honest friendly professional Small town feel, everyone knows and helps each other, great finance manager Adriana, great General Manager Jason, salesman Zachary Zizelman not pushy and very patient, after t More

by Prince4ever!
Recommend Dealer
Yes
Employees Worked With
Zachary Zelma
Apr 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

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