Gordie Boucher Ford of Menomonee Falls - Service Center

Excellent service by the Service Consultant. Service was timely completed. I was notified vehicle was ready and received outstanding service upon pickup of the vehicle. timely completed. I was notified vehicle was ready and received outstanding service upon pickup of the vehicle. More

Robert is a wonderful service rep , very knowledgeable and friendly. My issue wasn't that big of an issue but I will be back if I need any further service. and friendly. My issue wasn't that big of an issue but I will be back if I need any further service. More

Had to go into the dealership and ask why our certified vehicle wasn’t granted 3 free oil changes ... had my wife & baby waiting in the car for about 20 minutes. Would have expected quick confirmation upo vehicle wasn’t granted 3 free oil changes ... had my wife & baby waiting in the car for about 20 minutes. Would have expected quick confirmation upon looking at our profile but Brianna wasn’t able to view it. More

Every time you call the service department no one answers. Had an appointment for a oil change and a tire rotation 3 + hours later my vehicle still isn't in the shop. Parking is terrible no where to answers. Had an appointment for a oil change and a tire rotation 3 + hours later my vehicle still isn't in the shop. Parking is terrible no where to park. More

good service fast service courteous service good service good service fast service courteous service good service fast service courteous service good service fast service courteous service good service good service fast service courteous service good service fast service courteous service good service fast service courteous service good service fast service courteous service good service fast service courteous service More

Bri very professional and gave me overview when work done. car wash nice touch! waiting area was clean and was able to get some work done while i waiting, and i felt safe with regards to covid protoc done. car wash nice touch! waiting area was clean and was able to get some work done while i waiting, and i felt safe with regards to covid protocols More

The oil change was quick! I had a concern about my transmission, the service writer noted it, had it checked out and advised me to keep a log of how many times it happened. transmission, the service writer noted it, had it checked out and advised me to keep a log of how many times it happened. More

My experience with you was great. A little more than I expected because I needed brakes. Thank you for taking care of me and my Edge. expected because I needed brakes. Thank you for taking care of me and my Edge. More

Good service department. Robert, my service representative, is terrific. Only service department I trust with my vehicle. I know when I take it in, it will be repaired properly and taken care o representative, is terrific. Only service department I trust with my vehicle. I know when I take it in, it will be repaired properly and taken care of. Unfortunately that comes at a price, as it is very expensive for repairs here. More

All the employees were very nice and practicing safely with masks and social distancing. The work was done on time. The shuttle drivers was very nice. with masks and social distancing. The work was done on time. The shuttle drivers was very nice. More