Gordie Boucher Ford of Menomonee Falls - Service Center

After my 2nd try still mot happy with the outcome. They dealer did their best. Still disagree that the backup sensors are working probably. I’ll call contact Ford to figure out. My manual says it should dealer did their best. Still disagree that the backup sensors are working probably. I’ll call contact Ford to figure out. My manual says it should go off at 6’. I have to hit someone to have it work. Not happy. Why out things on a vehicle and nit gave them work. Same with my stop/start, that doesn’t work either. They claim it was fixed but 2 days later it stopped working. More

The staff is always friendly and they always take care of my car in a timely matter. I wouldn't trust my car anywhere else. my car in a timely matter. I wouldn't trust my car anywhere else. More

Everything was great. They were very friendly and Everything was great. They were very friendly and sanitized my car made me feel very safe. I have no complaints and they were very friendly. Everything was great. They were very friendly and sanitized my car made me feel very safe. I have no complaints and they were very friendly. More

Gordie Boucher Ford service department is A+ rated. Very knowledgeable, fast, efficient, and friendly. Highly recommended. Experienced Technicians that do outstanding work. Robert Krueger made the differenc knowledgeable, fast, efficient, and friendly. Highly recommended. Experienced Technicians that do outstanding work. Robert Krueger made the difference. Thank you again. More

Exterior and interior detailing service was done fast and efficiently. I was very pleased with the way it turned out. Service person was friendly and courteous. efficiently. I was very pleased with the way it turned out. Service person was friendly and courteous. More

Always get good service when I deal with Robert . I prefer to talk to Robert directly rather than the internet or the concierge person that sits in front of the service people. prefer to talk to Robert directly rather than the internet or the concierge person that sits in front of the service people. More

The service department is top notch. No job is too big, complicated, or out of their scope and capabilities. Their experienced technicians are always looking out for what's best for their customers. Never complicated, or out of their scope and capabilities. Their experienced technicians are always looking out for what's best for their customers. Never recommending unnecessary service, and always giving you a heads up on what service is upcoming so you can plan accordingly. I would highly recommend if you want a headache free service experience that can always be relied on and trusted time and time again. More

The work was done as described, and was finished sooner than the estimate. A loaner vehicle was also provided at no charge for the days they worked on the vehicle. than the estimate. A loaner vehicle was also provided at no charge for the days they worked on the vehicle. More

The rating would have been 5 star. However, I got an email today telling me I missed my appointment. How does that type of miscommunication occur? email today telling me I missed my appointment. How does that type of miscommunication occur? More

Dealership location is convenient and online scheduling is easy. Service advisor greeted me upon arrival and the work was done quickly. Appreciate the waiting area with complimentary beverages, snacks a is easy. Service advisor greeted me upon arrival and the work was done quickly. Appreciate the waiting area with complimentary beverages, snacks and internet. More