Gordie Boucher Ford of Menomonee Falls - Service Center

The service provided was completed within the estimated time given to me and the service consultant was very friendly and let me know the prices before the work started so I did not have any surprises. time given to me and the service consultant was very friendly and let me know the prices before the work started so I did not have any surprises. More

Great location and phenomenal service. The atmosphere is nice and clean and organized. The team was flexible as I had to call and let them know I was running 15 minutes late, greatly appreciated that. Bee nice and clean and organized. The team was flexible as I had to call and let them know I was running 15 minutes late, greatly appreciated that. Been going there for at least ten years and have always had the pleasure of being able to say hello to Mr. Krueger. Great teamwork ,Thank you. More

First time having service or any interaction at Goldie Boucher. I left thinking and even commented to my friend how nice and friendly everyone was! Boucher. I left thinking and even commented to my friend how nice and friendly everyone was! More

Professional and well done as usual. Charles is a pleasure to work with. Always does the right thing and finds us the best deal he is the main reason we keep coming back. pleasure to work with. Always does the right thing and finds us the best deal he is the main reason we keep coming back. More

Great service techs. Nick did a great job servicing my truck. Very professional and courteous explained everything to me and showed me how to use a option that I didn’t know how to use. truck. Very professional and courteous explained everything to me and showed me how to use a option that I didn’t know how to use. More

The service was good – the phone answering was bad. I had called later in the evening and the phone bounced from service to whoever they asked if service could call me back to make an appointment which never called later in the evening and the phone bounced from service to whoever they asked if service could call me back to make an appointment which never happened. I had to call again the next day. More

Service with a smile (through the masks)! I had always heard that you should never bring your car, into a dealer, for service. GB Ford has convinced me (time and time again), to ONLY bring my car to their heard that you should never bring your car, into a dealer, for service. GB Ford has convinced me (time and time again), to ONLY bring my car to their dealership, for service. KEEP UP THE GREAT WORK!!! More

I was taken care of immediately even though I was about 10 minutes early. Once my car was ready, the woman from the service department came in to brief me on the oil change and go over all the points that 10 minutes early. Once my car was ready, the woman from the service department came in to brief me on the oil change and go over all the points that are part of the "Works" package. She was very knowledgeable and to the point. Also very friendly. She knew her stuff! I thing to mention is that I couldn't schedule my appointment online which I have always done in the past. Kept giving me an error message so I had to call the service department. More

I appreciated being told what was going to be repaired and what was not needed. I was told that I needed front brakes and after inspection was told that the brakes were just fine. and what was not needed. I was told that I needed front brakes and after inspection was told that the brakes were just fine. More

My service advisor Charles was great as always. He's so friendly and always does his best to give the best deals. I've been coming here for years, and don't plan to stop. friendly and always does his best to give the best deals. I've been coming here for years, and don't plan to stop. More