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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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December 29, 2020

The Boucher staff that I dealt with were all very friendly, helpful and courteous. Appointment was made in a timely fashion. The entire process was easy and convenient. More

by Keithboysen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy driver was awesome.
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the positive review, Keith!

December 27, 2020

Excellent service provided by service concierge and adviser. Work done on time and well. Definitely recommend to anyone who is looking for the best service. More

by memorales57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Morales
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the wonderful recommendation!

December 24, 2020

I have always found the staff at Gordie Bocher to be exemplary. That in clues Keff Samp, Charles, Robert, Mauricio, Brianna and Mercedes. The work was professional and at a reasonable cost. More

by Zrocks71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Taft, Brianna Lehman, Mauricio Morales
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

We are thrilled you enjoyed working with all of our Boucher team, to make your experience a good one!

December 23, 2020

It's always a great experience dealing with Charles in service. Everything is explained very clearly and I feel confident that the work was done correctly. More

by SWELLENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing!

December 22, 2020

Gordie Boucher Ford of Menomonee Falls did another Excellent Service visit for us. They got us in on time and out on time. Thank you! More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

It was our pleasure, Tom!

December 16, 2020

Excellent Work great people to deal with Will recommend them to others Oil change was done quick nice job Would recommend them to othersHave a great Christmas More

by BUTCHM46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Taft
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review and recommendation!

December 15, 2020

very good service I recently moved to menomonee falls and didn't care to drive to the previous dealer I went to. I will return for my next oil change More

by Joczarnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your review and business!

December 14, 2020

Great customer service and great communication throughout the process. They kept me up to date and under promised and over delivered. Mercedes Taft is the best! More

by Ericvenn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Eric - we appreciate your review!

December 09, 2020

All great people in service writing and shuttle driver Bob. Work done quickly and professionally. Just an overall good experience for service at Boucher Ford. More

by BOBCAM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob shuttle driver is great to ride with.
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your positive experience!

December 08, 2020

Disappointed when I found out the Tech didn't read his paperwork and rotated my tires without asking. The tech also dug thru my truck looking for a lug nut lock that wasn't needed. Robert did a great jo More

by WAYNE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Wayne - please reach out to our Service Manager, Michael Schulz, at 262-255-9010 so we can discuss the situation you are describing in more depth.

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