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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 14, 2021

I can’t say enough about how great I have been treated for the past years in both the sales and service departments. I have always been impressed with the care they have provided me. I plan on being a c More

by Hollytickner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind review, Holly!

January 11, 2021

Prompt and friendly service and all social-distancing protocols adhered to. Thank you to Boucher Ford for making the maintenance on my vehicle easy and carefree. More

by Underwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you taking the time to share your recent experience with us. We hope to see you again in the future!

January 08, 2021

Very Prompt & Professional Service! Addressed My Concerns In The Same Day In Which I Brought My Vehicle In For Service. I Wouldn't Take My Ford Anywhere Else... Mercedes Was An Absolute Pleasure To Deal Wit More

by Jeffrey.taylor21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jan 13, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the positive review!

January 07, 2021

Bri was great and the guy who not only took me home but picked me up after the service was done went above and beyond to do that. Very good service. Robert on the other hand forgot to call me back 3-4 More

by ERICZWICKY
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Lehman
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Eric - thank you for sharing this. Please reach out to our Service Manager, Michael Schulz, at 262-255-9010 so we can discuss your visit further.

January 05, 2021

Satisfied with the service. Had to wait a little longer than I expected, but was overall pleased with the quality of the entire service department. More

by REXWRIGHT5979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review!

January 05, 2021

This was my first time there. Very friendly and professional. I appreciate the prompt service and thorough explanation of the issues identified with my vehicle. More

by K Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Boucher!

December 31, 2020

This dealership is equipped to handle fast and efficient service. The service rep are knowledgeable when explaining the completed service. I’am comfortable having my vehicle service here. More

by WELTONDYE
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for continuously choosing Boucher!

December 31, 2020

The service team were great my car was done on time and done great the sales team was helpful about a new truck waiting till the 2021 are in More

by EVILEYE1880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Knope, Mercedes Taft, Mauricio Morales
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the 5-stars!

December 30, 2020

The service departmemt at Gordie Boucher is great. The people are friendly and helpful. The work was done correctly and on time. I would recommend Gordie Boucher. More

by KHASSLINGER145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind review and recommendation!

December 30, 2020

Service department always does a good job and Mercedes goes the extra mile to make sure everything from needed services to FordPass points are taken care of. More

by DAVID.POPPERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing, David!

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