Gordie Boucher Ford of Menomonee Falls - Service Center

I had a 7:00 AM appointment. Craig checked me in promptly, told me what to expect as far as completion of the recall. Bob was waiting with the shuttle. I work approximately Craig checked me in promptly, told me what to expect as far as completion of the recall. Bob was waiting with the shuttle. I work approximately 10 min from Gordie Boucher. I was at work by 7:30 AM Craig texted when my Explorer was ready for pick up. Bob called to confirm the return shuttle ride. The Explorer was washed and ready for pick up when I arrived. Awesome job and service . Thank you… More

Very disappointed in the vehicle that I purchased one and a half months ago. The bumper fell off while we are driving on the freeway. We took the car in and they stated it needed to go to a body shop and the a half months ago. The bumper fell off while we are driving on the freeway. We took the car in and they stated it needed to go to a body shop and they were not going to do anything about it. I have purchased several vehicles from Gordy Boucher but I think I'm done buying there. More

I especially like the convenience of the pick up and drop off service. The video text from the mechanic as he works on my car is appreciated as well. off service. The video text from the mechanic as he works on my car is appreciated as well. More

A very accommodating dealership. I appreciated the mobile technician to come to where I was on a busy Friday. Technician was very courteous and called to let me know when he was comp I appreciated the mobile technician to come to where I was on a busy Friday. Technician was very courteous and called to let me know when he was completed with my truck. More

Great people, that are knowledgeable and answer your questions to the best of their ability. If someone can’t answer a question that you have they will find someone else that can. I liked the video of t questions to the best of their ability. If someone can’t answer a question that you have they will find someone else that can. I liked the video of the Tech preforming the maintenance on my vehicle and explaining what future maintenance may be needed. This gives me a heads up on up coming expenses. More

Excellent work completed and thorough explanation of work performed. Received status updates and even offer to deliver vehicle to my home. performed. Received status updates and even offer to deliver vehicle to my home. More

Had airbags replaced came to house friendly fast service and very polite and reassuring on his skills and very polite and reassuring on his skills More

Great people to work with. Very responsive when getting in for repairs. Would recommend to others. Very responsive when getting in for repairs. Would recommend to others. More

Top notch! The valet service is fantastic. Fast and so courteous, The video was very useful. Professional, well-explained. Bob was thorough, patient, profession The valet service is fantastic. Fast and so courteous, The video was very useful. Professional, well-explained. Bob was thorough, patient, professional. He managed the entire process very well. More

They got my car in without a appointment l. and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I n and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I needed to extend the rental. More