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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,109 Reviews
Call Service Center (262) 415-2436

1,109 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 18, 2025

Great service. ..very attentive and quality in communication. Appreciate working with there team for my service needs More

by K.GROHOLSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

January 13, 2025

They are great to deal with and communicate very well! ! Will come back again next time More

by BRADK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

January 10, 2025

This dealership, is all around excellent. I take all my small trucks to Boucher. Service and parts department is the best around. They all need a raise More

by benkierzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Lucas
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Jan 12, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Ben, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

January 10, 2025

The quality of service was fine. The part a trunk latch was high and the labor in my opinion was, also. More

by markchristopher2330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi, I think was his name, assisted me, and did a good job. Cashier took my debit card fine and Bob the driver did a good job.
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Jan 12, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

January 08, 2025

Charles has always been the guy. Jeff has always been the guy. Great people to deal with. More

by JOELKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Charles and Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

December 31, 2024

I asked the mechanic to save the spark plugs so I couple look at them and the mechanic sent me a video of them and placed them on my front seat for me. More

by Jazinger84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
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Jan 02, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

December 24, 2024

A nice surprise. Thanks for checking on the issue we had with our vehicle. Thanks again More

by Dawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

December 23, 2024

Very friendly great service and very nice waiting room and I enjoy the drop off and pick up service offered More

by bigjesse720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

December 21, 2024

Great dealership. Staff very helpful and great service. Like having the shuttle service and coupons More

by P05DADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gagliano, Angelo
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Dec 23, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

December 21, 2024

Never kept in contact with me, took 2 weeks to get a check from them over there mistake. Bought my last 4 cars there and never again. More

by DAVIDTUYLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelo gagliano
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Dec 26, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Hienz Service Manager 262-225-9010

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