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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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August 31, 2024

Fast and friendly service. I was kept well informed. My car wash was first class More

by CCYPERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

August 31, 2024

Very understanding on the situation of problem with car and repairs were done promptly and professionally More

by KOLINSKI.GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

August 30, 2024

Honest and professional. Work was completed in a respectable amount of time.very satisfied with my experience More

by CAGRUETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

August 30, 2024

They are absolutely amazing i will continue to go there for service and new car purchases. Wow far beyond anywhere else More

by TLEIGH197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

August 27, 2024

Arrived early, got me right in, kept me updated, address the vehicle's recall. Well done overall. More

by B
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

August 23, 2024

Your technicians truck leaked an oily substance on my driveway and it won't come out. I would like a follow up on this matter. More

by JJJGROLLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mobile tech
Aug 27, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear of your experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Hienz Service Manager 262-225-9010

August 23, 2024

I've used them for service in the past and my experience was exceptional. This time I had an issue that I noticed a day after my oil change, my car was leaking oil on my driveway. I called and they said to More

by KROBERTS0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

August 22, 2024

Excellent service and the video was helpful to understand what is needed to repair the focus More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience, Linda! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

August 22, 2024

Great Service! Ver happy with the pick up and delivery service for this visit. Thanks! More

by DARNOLD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

August 22, 2024

We have always had a good experience with our salesman Joe but honestly the service department has been so horrid I really can’t say we will ever buy from this dealership again More

by Dall467834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Knabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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