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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,103 Reviews
Call Service Center (262) 415-2436

1,103 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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July 26, 2023

We needed urgent service and our car was repaired in a few hours. Everyone we had contact with was helpful and friendly. More

by GMA_DIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
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Jul 26, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 19, 2023

Working with Mike Gregovich was very very good. Keeping in touch with Emil English on good for a SUV. More

by VADKINS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Report | Print
Jul 19, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 19, 2023

great experience. Picking up and dropping off my car due to my disability was the best part. I have alerted my friends about this service. More

by LANPHEARKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Report | Print
Jul 19, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for spreading the words to your friends! Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

July 19, 2023

Robert was very efficient and good to work with, convenient location for me. Nice friendly service by all. More

by Maknut52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We will pass along your kind words to Robert! Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

July 18, 2023

Excellent and timely service! Service writer Charles is always helpful and very professional. Will continue to work with him. More

by CLAUSEN211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We'll give your compliments to Charles. We appreciate your business and hope to see you again soon!

July 13, 2023

Every time I come into the dealership for service I am amazed at the great communication and professionalism. Mike is the best! More

by CHUCKG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
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Jul 14, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

July 07, 2023

Robert was very efficient. I dropped my car off the night before and it was ready by 11am the next day. He ordered needed parts ahead of time and called me as soon as they arri More

by garyweigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review, Gary. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 28, 2023

Very pleased with everything right now. Keep up the good work and i look forward to maintaining our relationship ! More

by GB55555
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 26, 2023

It took me 3 times to get my car done due to short stuff and somehow the rear arm wiper broke after the car wash. More

by JSILVEYRA105
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Robert Krueger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact Alex Bair, Service Manager, at 262-255-9010 directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 23, 2023

Mike was great to work with and very professional. Wish I could look at the vehicles in the show room without being hassled. More

by CK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Report | Print
Jun 25, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

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