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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,103 Reviews
Call Service Center (262) 415-2436

1,103 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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October 12, 2023

All three of our Fords have been serviced there for over the last 5 years and service had always been outstanding. Very clean and professional service department and they do not try to sell you any unnecess More

by Steve S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Morales in sevice
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Oct 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Steve, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2023

Very friendly people and they did a really good job on the repairs. It took a little longer than I expected but they got it right the first time. I will use Gordie again. More

by LON5822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

October 03, 2023

They did what I needed and in an appropriate amount of time. Great job by them! More

by Astinandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
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Oct 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

September 26, 2023

They are Fair, with good communication, will not fix something unnecessarily but will advice when to have it re checked. More

by kevin.broege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 23, 2023

Was able to schedule appointment conveniently. Curtitous customer service. Good communication regarding repairs needed. Service was completed same day. More

by GROSKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Report | Print
September 19, 2023

Bumper damaged during service was repaired ( first class !! ) Very Happy with results Thank You Joe Nelson More

by ENELSON45
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 18, 2023

Service center needs improvement, Twice I have gone there for an oil change and they forgot to replace the oil cap which I discovered a week later. This time I needed a tire repair which was done and then it More

by SEHRHARDT1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Sep 21, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Bair, Service Manager 262-255-9010

September 17, 2023

It was nice that I didn’t have to bring my kids to the dealership for my oil change; they picked up my car from my house & returned it. More

by ToyaWren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Sep 18, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Toya, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

September 15, 2023

Robert had fantastic communication and was great with helping me understand the solution to my problems. More

by SALES@RAWSPEEDFAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

September 13, 2023

I was pleased with my 80,000 mile check up because they stayed within the special offer More

by Jnstuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
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Sep 14, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

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