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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,103 Reviews
Call Service Center (262) 415-2436

1,103 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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November 30, 2023

I spoke with Alex the service manager about a refund on labor for the cabin air because the glove compartment was installed incorrectly. I am still waiting for the refund More

by LEHN.NICK
Recommend Dealer
No
Employees Worked With
I spoke with Alex the service manager about a refund on labor for the cabin air because the glove compartment was installed incorrectly. I am still waiting for the refund
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Dec 01, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Jeff Samp, at 262-225-9010 so that we can make this right.

November 30, 2023

Always friendly and always get the work done quickly. Their professionalism and friendliness is why I keep coming back. More

by SPACECADETJE
Recommend Dealer
Yes
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Dec 01, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2023

Very pleasant advisor explained what needed to be done very well Service was timely and well done More

by memorales57
Recommend Dealer
Yes
Employees Worked With
Mauricio
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Dec 01, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2023

Very up front telling me what they recommend for services. Lacking a little on video portion More

by m.r.berg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 29, 2023

Fast friendly service I was able to book an appointment online easily and the service was very fast. More

by AN
Recommend Dealer
Yes
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Nov 29, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2023

Everyone was polite and courteous I couldn't find my car so Joe juban found it and bought it to me More

by kend
Recommend Dealer
Yes
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Nov 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2023

Very easy to work with. Work was done in a timely manner. Very easy to work with. Work was done in a timely manner. Staff was polite and courteous. More

by rickbvodicka
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Nov 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 26, 2023

It took some time to find our paperwork and keys. My wife had some questions about the results and no one could help us. More

by sfouzes
Recommend Dealer
Yes
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Nov 27, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Chris Tessmer, at 262-886-1010 so that we can make this right.

November 25, 2023

They took care of me and gor me on my way. Robert was very attentive. More

by DGUARISCO
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Nov 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad that Robert was able to provide you with such a great experience! We're looking forward to your next visit with us!

November 24, 2023

They were friendly and took customer care to the next level. I will be going back. More

by SUNDBYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Report | Print
Nov 24, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We sincerely value your business and look forward to your next visit!

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