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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews
Call Service Center (262) 415-2436

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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November 25, 2023

They took care of me and gor me on my way. Robert was very attentive. More

by DGUARISCO
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Nov 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad that Robert was able to provide you with such a great experience! We're looking forward to your next visit with us!

November 24, 2023

They were friendly and took customer care to the next level. I will be going back. More

by SUNDBYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
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Nov 24, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We sincerely value your business and look forward to your next visit!

November 23, 2023

Had to send my truck back to check out a tire They didn't ask me if I wanted it washed neither More

by NANACHRIS99
Recommend Dealer
Yes
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Nov 24, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

November 22, 2023

I told them to replace a bad sensor if that was the problem. Asked me about changing it after waiting an hour and made me wait another hour for the sensor replacement. Also tried to up sell me on 4 oth More

by studola2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of who helped me's name
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Nov 23, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

November 22, 2023

The service was wonderful, especially Bob who picked up and dropped off my vehicle for me. He’s top notch! More

by moonfeiry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Purtell
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Nov 23, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're so glad you enjoyed working with Bob! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

November 22, 2023

I really work with Mauricio Morales, when I come in. I have had Katie help on a few things and she is great as well. But, Mauricio has been one of the best to work with there for me. He always goes out More

by kwirth
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
Report | Print
Nov 23, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

November 22, 2023

Fair price for needed to be done. Friendly. I really really really liked the video More

by Stevenllaurion
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
Report | Print
Nov 23, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2023

great! like the service will make this dealership my home. already made another appointment for service More

by PM1046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
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Nov 22, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, your satisfaction is important to us, so we want to sincerely thank you for choosing Gordie Boucher Ford of Menomonee Falls and we hope to see you again soon! Until the next time we meet, take care!

Nov 22, 2023 -

PM1046 responded

will recommend!

November 18, 2023

It was a good experience with Brett. He was informative but not pushy Good experience More

by BATMANN422
Recommend Dealer
Yes
Employees Worked With
Brett
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Nov 22, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're so glad you enjoyed working with Brett! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

November 09, 2023

Friendly, courteous, and competent service. Treated with respect and made me feel important. Very pleased with whole process. More

by Lkimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
Report | Print
Nov 09, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

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