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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,103 Reviews
Call Service Center (262) 415-2436

1,103 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 24, 2024

Charles was beyond phenomenal, I recommend him to everyone. He listens to what is going on with my car. Charles has great customer service skills More

by Angela
Recommend Dealer
Yes
Employees Worked With
Charles P
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Jan 24, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Angela, we're so glad you enjoyed working with Charles! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

January 24, 2024

Scheduling the appointment for service was done quickly and convenient transportation service was nice and easy More

by GARY.THOMSON2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
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Jan 25, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Gary, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2024

Positive! Positive, straightforward, great people to work with, pleasant waiting area, timely, appreciate the shuttle service! More

by BAB47
Recommend Dealer
Yes
Employees Worked With
Katie
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Jan 24, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2024

It was good a little pricey for the license plate holder installation oil change was good. More

by SKLARE0000
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Jan 24, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 23, 2024

Have been a loyal purchaser and leasee for 20 years of this dealership and loyal to the service department. More

by lougrossi
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Jan 24, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your positive review about your recent experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

January 23, 2024

I came in for an oil change and the man working in the service area was very nice, was expecting me and they had my works oil change done in a timely manner More

by MBRINKMAN0406
Recommend Dealer
Yes
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Jan 24, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 23, 2024

I took my car in for a oil change and checked up. They told me I need front brakes. Then call me and said they have to order parts for my car More

by STATICEK
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 24, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 21, 2024

Well run , friendly staff, remind me when I need service for certain maintenance services,appreciate being driven home. More

by DELORES.SCHARMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Delores, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2024

Katie Kirby is great! Professional, smart, involved, interested in what I had to say and answered my concerns! Thanks! More

by BAB47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 19, 2024

good service every time starting from the service consultant to the mechanic. Fair prices and quality work More

by Rcolo1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

Jan 20, 2024 -

Rcolo1952 responded

The trust that has been built up between me and the service consultant Robert Krueger over the last 17 years is the reason I always have my cars serviced at Gordie Boucher.

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