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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 17, 2024

We have our Ford vehicles serviced at Boucher when required. Both the Parts and Service Departments are staffed with knowledge and experience personnel. More

by TERRYGARRINGER1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Terry, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

Great service and customer friendly attitude! We love our dealer. Highly recommend there sales and service. More

by ANNAVBTHOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 17, 2024

Went in for a transmission flush. Got my car home and opened the hood to find the bolts for the air box piping were completely loose. They didn't tighten anything down. On top of it, More

by cbrieno02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

January 17, 2024

The staff at Gordie Boucher in Menomonee Falls on Browndeer Rd one of the best dealerships around. The service is fantastic! They will pickup your car for service, complete the work and return it to More

by Dawn B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bobb, and Rob
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Dawn, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 17, 2024

Easy to deal with got me in right away they were very courteous would highly recommend More

by RDMWEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 17, 2024

Parts and Service at Boucher, are Top Notch. Best Around, Period. Charles in service, is my go to, for all my 40 pickup fleet. Lucas in Parts, goes above and beyond for me. More

by benkierzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We're pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care!

January 17, 2024

Hands down one of the best dealers I have ever done business with. Erik in parts and Robert are phenomenal in their knowledge and their respect for the customer. I happen to work for a competitor deale More

by TIM.REITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Aschenbrener 5 star
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Tim, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

January 04, 2024

I have been a loyal Boucher Customer for several years. Recently purchased my 3rd Ford Fusion More

by FAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zizelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

December 22, 2023

Service is fantastic! ! Was home from work with a bad cold. Instead of picking my vehicle up from work, they gladly came to my home and picked up the vehicle to get it se More

by pwery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2023

Mike was very helpful and great to deal with. My truck was done when he said it would be. More

by Fstna347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Dec 18, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, wonderful to hear! We're so glad you enjoyed working with Mike. Feel free to reach out to us if you need anything. Have a wonderful day.

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