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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 17, 2024

Customer service is very helpful and courteous however I was offered a car wash and it did not happen More

by kakozelek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

January 17, 2024

Super great service and great people! !! Definitely will be back again!! Awesome dealership to work with! More

by MS28861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

January 17, 2024

Did what they said I am happy with my experience did a good job on my suv More

by Trodwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 17, 2024

Excellent service and sales department. Very happy with the kind, friendly and knowledgeable staff. Russ More

by RUSS.STOECKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Russ, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

Katie helped my tremendously. She saw my warranty was expiring and she fit me in last minute. I needed an update in order to complete my emissions test. More

by Socialbuggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're so glad you enjoyed working with Katie! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

January 17, 2024

Got my truck in, performed service in the time they said. No issues. New tires and alignment. Competitive price More

by spauley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 17, 2024

Courteous, and looked for other possibilities for warranty service. Informed me about future service appointments. More

by FAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sandbach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

Boucher Menomonee Falls accommodated my warranty repair promptly and insured I was satisfied when finished. More

by LISA.OPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Lisa, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We're looking forward to your next visit with us!

January 17, 2024

Great job like the video I have an extended warranty last time I had service you did even check if it was covered just told me it wild be covered still having same problem might try another dealer More

by JMOLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

January 17, 2024

Can get things done but forget something’s such as filling the water fluid with oil changes More

by MARYSCHMITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Jan 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Mary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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