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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,102 Reviews
Call Service Center (262) 415-2436

1,102 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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February 15, 2024

Easy to schedule, accommodating staff, greatly appreciated being able to talk with the technician that worked on my vehicle More

by ann_tiempetpisal
Recommend Dealer
Yes
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Feb 16, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

February 14, 2024

Parts and Service are the best around. Charles in Service and Lucas in parts, go above and beyond, for me More

by benkierzek
Recommend Dealer
Yes
Employees Worked With
Charles Pluegers
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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Ben, we're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know!

February 13, 2024

Excellent Katie He did a very good job and answered all my questions. He did a very good job and answered all my questions and made my schedule for my other car. More

by QUIROZJ80
Recommend Dealer
Yes
Employees Worked With
Katie
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Jul 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

February 13, 2024

Everyone was friendly, they took care of the recall on my new Maverick, also did the first oil change an rotation of the tires along with the vehicle inspection. I'm Very pleased More

by TOOBIRDDOGS
Recommend Dealer
Yes
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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2024

I had an issue with my car and they solved the problem I am grateful More

by BRENDA Williams Pearson
Recommend Dealer
Yes
Employees Worked With
Tim, Alex and Micheal
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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Brenda, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2024

Robert wasn't my initial contact, but ended up making things correct and explaining to me exactly what needed to be done. Without overcharging me or recommending things I do not need as my first initial More

by ANAPARALLA
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 11, 2024

After a rescheduling, he got me into a time good for me. Everyone I talked to was friendly and helpful. More

by tgrimmdc
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad to hear you found our staff was so friendly and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2024

Quoted one price on the phone and was given an extremely inflated price when checked More

by Charles_math
Recommend Dealer
No
Employees Worked With
Katie Kerby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Charles, we would like to address this issue. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Alex Hienz, at 262-225-9010 so that we can make this right.

February 09, 2024

Excellent service! !!! They are kind, considerate, accommodating and informative. Appreciated the fact my Truck was picked up and dropped off. Thank you More

by AGHARIA1999
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we are glad that you had such a great experience with our team. We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

February 08, 2024

It was a great experience. Friendly staff and good snacks and quick service Great service More

by LOBRIEN0
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 09, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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