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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews
Call Service Center (262) 415-2436

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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February 03, 2024

Robert gave clear and easy to understand information that let us know what we needed to do about our broken truck More

by ABEHMKE
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Feb 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're so glad you enjoyed working with Robert. If there is anything else that we may do for you, please do not hesitate to reach out!

February 02, 2024

Everyone is great to work with. Very professional and great to work with. Very friendly More

by Annecostigan
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
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Feb 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 01, 2024

Schedule an appointment was easy. However less than 3 days after leaving the dealership, my daughter tire pressure light came on. Makes me question the thoroughness of the service More

by 1914steven.d.brown
Recommend Dealer
Yes
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Feb 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Steven, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

February 01, 2024

They got what I needed done. Robert took good care of me. Really Nice Place More

by BAUER20
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Report | Print
Feb 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 30, 2024

Very good Excellent service outstanding in every way. Glad to be a member of Gordie, Boucher and Menomonee Falls. More

by DCHRIS67883133
Recommend Dealer
Yes
Employees Worked With
He was excellent. He came to my house mechanic in a van young guy with dark hair.
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Jan 31, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 30, 2024

Robert was extremely helpful He attended to all of my questions diligently and helped me out tremendously More

by ben_gorsuch
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Report | Print
Jan 31, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Ben, we're so glad you enjoyed working with Robert! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

January 29, 2024

I had a good experience having serviced out of my vehicle at this location. The representative was professional, and worked with me to take care of all of my concerns. My only comment is that the notes which More

by gerryrfeldmeier
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Report | Print
Jan 30, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Gerry, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2024

Tim and everyone at the dealership are friendly, knowledgeable, responsive and trustworthy Bought my son's car there and about to buy my wife's More

by TOM@SNYDERBUNCH.COM
Recommend Dealer
Yes
Employees Worked With
Tim Nolan
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Jan 30, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Tom, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2024

Smooth The experience was great . . . . . . . . . . . . . . More

by Kevin.fuller
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Report | Print
Jan 30, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Kevin, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 26, 2024

Professional people. Work completed on time. Pick up and delivery back to customer of vehicle is an excellent addition to service. More

by DEBRANRSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
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Jan 30, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

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