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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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February 17, 2024

Had to wait couple hours but drinks n chips very nice while waiting and tv. Mike was very nice to work with More

by Pjz
Recommend Dealer
Yes
Employees Worked With
Service department Mike
Feb 19, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, we really appreciate your positive review! If you have any concerns, please don't hesitate to reach out!

February 16, 2024

Knowledgeable, professional & proactive Service Dept is always very helpful. Everyone is friendly and great to work with More

by LASMITH0
Recommend Dealer
Yes
Employees Worked With
Zach Zizelman
Feb 19, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

February 15, 2024

Awesome help, we're able to get me in quickly and helped me out of a tough situation by getting me a rental for a couple days More

by Tbashaw32
Recommend Dealer
Yes
Employees Worked With
Mike in service
Feb 16, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

February 15, 2024

Easy to schedule, accommodating staff, greatly appreciated being able to talk with the technician that worked on my vehicle More

by ann_tiempetpisal
Recommend Dealer
Yes
Feb 16, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

February 14, 2024

Parts and Service are the best around. Charles in Service and Lucas in parts, go above and beyond, for me More

by benkierzek
Recommend Dealer
Yes
Employees Worked With
Charles Pluegers
Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Ben, we're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know!

February 13, 2024

Everyone was friendly, they took care of the recall on my new Maverick, also did the first oil change an rotation of the tires along with the vehicle inspection. I'm Very pleased More

by TOOBIRDDOGS
Recommend Dealer
Yes
Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2024

Excellent Katie He did a very good job and answered all my questions. He did a very good job and answered all my questions and made my schedule for my other car. More

by QUIROZJ80
Recommend Dealer
Yes
Employees Worked With
Katie
Jul 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

February 11, 2024

I had an issue with my car and they solved the problem I am grateful More

by BRENDA Williams Pearson
Recommend Dealer
Yes
Employees Worked With
Tim, Alex and Micheal
Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Brenda, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2024

Robert wasn't my initial contact, but ended up making things correct and explaining to me exactly what needed to be done. Without overcharging me or recommending things I do not need as my first initial More

by ANAPARALLA
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 11, 2024

After a rescheduling, he got me into a time good for me. Everyone I talked to was friendly and helpful. More

by tgrimmdc
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Feb 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad to hear you found our staff was so friendly and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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