Gordie Boucher Ford of Menomonee Falls - Service Center

From the time I arrived the service was excellent, the service did a great job of keeping me informed on the status of the service being performed and the estimated time to pick up the vehicle. Also the a service did a great job of keeping me informed on the status of the service being performed and the estimated time to pick up the vehicle. Also the ability to have a loaner made the experience more enjoyable. Thanks More

Excellent service and estimate was accurate. Mike was great to work with. Thanks for taking care of my truck. Mike was great to work with. Thanks for taking care of my truck. More

I had a vehicle problem and was out of state. No one was open to help me fix my vehicle and I was nervous about driving it 500miles home. I called Gordie Boucher and the service advisor Mike knew No one was open to help me fix my vehicle and I was nervous about driving it 500miles home. I called Gordie Boucher and the service advisor Mike knew just what the problem was and helped me thru a temporary fix so I could make it home safe. I then took it to Gordie when I got home and they fixed the problem a one or two other things. One issue was misdiagnosed by a different shop and would have cost me more to fix a something that wasn’t the problem and I would have had to take it to Gordie anyhow. Obviously a dealership cost more, but I trust Gordie’s mechanics knowledge and that they will fix it correctly. More

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. at the updated dealership is the reason for me being a repeat customer. More

Very pleased with speed of oil change and scheduling Have a super nice sunny day a super nice sunny day More

Honest friendly professional Small town feel, everyone knows and helps each other, great finance manager Adriana, great General Manager Jason, salesman Zachary Zizelman not pushy and very patient, after t knows and helps each other, great finance manager Adriana, great General Manager Jason, salesman Zachary Zizelman not pushy and very patient, after this experience I would buy another car from them and recommend my friends and family More

Unusual issue with truck. Needed crank sensor but had to wait for Ford to verify due to expense. Unaware of loaner vehicle charge since this was my first charge ever at your f Needed crank sensor but had to wait for Ford to verify due to expense. Unaware of loaner vehicle charge since this was my first charge ever at your facility. Would have pushed for a faster repair had I known. More

Had a nagging electrical problem. West Bend Gordie tried several things but would not listen to customers' recommendations. Menomonee Falls checked everything west bend did, listened West Bend Gordie tried several things but would not listen to customers' recommendations. Menomonee Falls checked everything west bend did, listened to my recommendations, and, at least so far, they seem to have resolved my issue. More

I really enjoy Gordie Boucher Ford dealership,. I tried the other dealership when I first purchased my ford vehicle and I wasn't satisfied with the service of appointment setting but immediately wh I tried the other dealership when I first purchased my ford vehicle and I wasn't satisfied with the service of appointment setting but immediately when I arrived at Gordie Boucher I was pleasantly pleased with the service and hospitality. More

Best dealership overall Best in sales, service, and parts. Keeps my 40+ pickups, up and running. parts. Keeps my 40+ pickups, up and running. More