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Gordie Boucher Ford of Menomonee Falls - Service Center
Menomonee Falls, WI
1,108 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,108 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center
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November 26, 2019
25 minutes late, washed everything in rear thru car wash I showed up 10 minutes early for my 4pm appointment and was told they were on time and went to the lounge. Had beverages and snacks, 4:15 my truck was I showed up 10 minutes early for my 4pm appointment and was told they were on time and went to the lounge. Had beverages and snacks, 4:15 my truck was still sitting in the service bay. I wasn’t in a hurry but was heading north when I was finished. About 4:25 they pulled my truck in. Took about 45 minutes for oil change and rotation. The advisor came in gave me the bill and said everything was good and he was pulling it around. Walked outside to find my truck dripping from a car wash. Normally that’s what I would expect but I had the back filled up with gear to go hunting up north. My heater, suitcase, totes with gear. Needless to say I was pissed. I talked to a manager and he apologized but the damage was done. I spent most of the night drying stuff out when I reached my destination not what I was hoping to due. More
by kgenske78
Verified CustomerEmployees Worked With
Don’t remember
November 26, 2019
Tires and Brakes I’ve been going to Boucher Ford for ten plus years. Always pleased with their work and professionalism. All staff are welcoming and friendly. Shuttle I’ve been going to Boucher Ford for ten plus years. Always pleased with their work and professionalism. All staff are welcoming and friendly. Shuttle service a bonus too! More
by DFRITSCH
Employees Worked With
Charles Pleugers , Gordie Boucher
November 26, 2019
Oil Change Was charged for the oil change, even though we purchased the maintenance plan. Hours for service would be great if it included any night or Saturday h Was charged for the oil change, even though we purchased the maintenance plan. Hours for service would be great if it included any night or Saturday hours. Otherwise, great experience! More
by JESSICA_JB
Employees Worked With
Service Dept
November 26, 2019
Great Service! This dealership takes care of my fleet vehicles and they are always honest and accommodating! Great work by Charles in the service drive and Joe is s This dealership takes care of my fleet vehicles and they are always honest and accommodating! Great work by Charles in the service drive and Joe is sales. More
by GMICHELI
November 26, 2019
Frustrated that fluids weren't filled and hood was damaged When I got the "Works" package, it was supposed to include the topping off of all my fluids but my radiator fluid which was low was not topped off. M When I got the "Works" package, it was supposed to include the topping off of all my fluids but my radiator fluid which was low was not topped off. My hood hatch was also broken. A light was on when I left the dealership which the mechanic should have noticed. He didn't and I found that the hood wouldn't lock anymore when I got to work and saw that the hood was popping open. I needed to have a friend, who is a mechanic, help get it to lock and repair it. He also showed me that they hadn't filled the radiator fluid which he kindly did. I am left feeling a little frustrated. More
by KEN.FISHER
Employees Worked With
Robert
November 26, 2019
service work initial oil change. This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints More
by TLUEDKE
November 26, 2019
Always a pleasure to have my vehicles serviced at Boucher Fo I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have bought cars from Jeff Schwister who has always been great to deal with. I will continue to do business with Boucher Ford. More
by DBARGHOLZ
November 26, 2019
Going beyond I would like to say thank you to Charles forgoing beyond and getting my service scheduled in on a last minutes notice. He was very helpful and always I would like to say thank you to Charles forgoing beyond and getting my service scheduled in on a last minutes notice. He was very helpful and always going the extra mile. I will continue my service as well as refer Boucher Ford to others. Thank you again Charles you made my vacation pleasant. More
by badboyvids
Employees Worked With
Charles
October 02, 2019
Helpful rep and very knowledgeable Tim Nolan helped me out with the purchase of my new 2019 Ford F150. He was very easy to talk with and extremely knowledgeable and helpful when it came Tim Nolan helped me out with the purchase of my new 2019 Ford F150. He was very easy to talk with and extremely knowledgeable and helpful when it came to my list of questions. Would definitely recommend him and Gordie Boucher Ford More
by David
Employees Worked With
Tim Nolan
June 13, 2019
Fast Friendly Service I have always taken my 2011 Ford Focus to Gordie Boucher for service since I bought it there new in March of 2011. They know my car and they know me I have always taken my 2011 Ford Focus to Gordie Boucher for service since I bought it there new in March of 2011. They know my car and they know me. They are always fast and efficient and are sure to explain to me any problems or recommendations they have with my car. I also buy my tires there because they have a great selection at reasonable prices. More
by brightdome11
Employees Worked With
Sorry, I can't remember.
