Back

Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,065 Reviews

1,065 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

Sort by
March 20, 2024

Great experience. This dealerships sales and service department are excellent. I would not consider another. More

by PORLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Knope, Mike Gregovich
Mar 21, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2024

Your dealership isn't the first one I went to but they treated me like family and I would definitely spread the name Gordy Boucher to everybody. I know in Green Bay and Joe and everybody that was there th More

by Mustangandrew
Recommend Dealer
Yes
Employees Worked With
Joe, I consider him family now
Jul 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. Joe and our team appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

March 19, 2024

Efficient helpful and friendly I have been coming for years and appreciate the service I have always received. More

by HAMMER1974
Recommend Dealer
Yes
Employees Worked With
Robert & Charles
Mar 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

March 17, 2024

Service department. Not very timely 8.5 hours for an oil change Won't use their valet service anymore More

by ZKENN1
Recommend Dealer
No
Mar 18, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Alex Hienz, at 262-225-9010 so that we can make this right.

March 14, 2024

Efficient and helpful with service even though the vehicle has had issues since new. I would go back there for service but I wish Ford's quality was better on new vehicles. More

by WECHTERJ
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
Jul 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

March 13, 2024

Everything went well. Robert verified if my part was covered by warranty before any work began. They were easy to deal with More

by WADE2213
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Mar 14, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we are lucky to have Robert on our team! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

March 09, 2024

Good experience. Knowlegable and professional service. Courteous staff. I would recommend them for sales and service. More

by JPITROF1
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Mar 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

March 09, 2024

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! More

by CORYCORRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Cory, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

March 06, 2024

Very loyal customer to this dealership for over 20 years. Both sales and service are excellent. More

by lougrossi
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Mar 06, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, your wonderful feedback and rating mean a lot to us. We appreciate your loyalty to our dealership and look forward to seeing you next time!

March 04, 2024

They got me in right away and the Transmission shifts much better I will return for future work needed More

by hvacjackb
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Mar 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We sincerely value your business and look forward to your next visit!

...
11
...