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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,101 Reviews

1,101 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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November 30, 2019

10000 mile check up Received "the works" 10000 mile service. everything done well, on schedule & with courtesy. Pleasant to have waiting area with newspapers, coffee More

by GLCHRISTIANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Holtz
November 28, 2019

Good service Robert was very easy to work with. He reprogramed my faulty heat/air conditioning computer when the climate control system was not working properly. More

by ERV.STEFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
November 27, 2019

Great Service! Everyone was so helpful and informative-let me know everything they found and everything that was done every step of the way! Was just a great experie More

by DISNEYMARY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes in Service Dept.
November 27, 2019

Charles the service guy Charles in your service area always makes the visit a great experience. He always gets me in when I need and is very helpful with costs More

by Hof4favre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles in service , Gordie Boucher, Lucas Filbert, Terrance Ilion
November 27, 2019

Service I brought my car in for an oil change, etc. at the appointment time. Admittance was timely and I was directed to a service desk where Mercedes took g More

by PACIFICLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes
November 27, 2019

First service visit Was hoping first service was as good as the sales experience..brought in for oil,rotate and recall ..timely knowledgeable friendly and free couldn’t h More

by ken71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sipin and Terrance, Terrance Ilion
November 27, 2019

Outstanding service! Thanks for the outstanding service. Walking out to our clean Explorer was like the day we purchased it. We always drive away with an extremely positi More

by rklingele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Knope
November 27, 2019

Service is not like it used to be. Last few times I had to have my car serviced they would never check to see that I have a package that covers my entire car from bumper to bumper. Once More

by AFRODANCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Ilion
November 27, 2019

Oil change Work was started on time and with the works checkup was done in a short amount of time. Everything they did was explained well and areas that were ch More

by POKOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Filbert
November 27, 2019

First Oil Change on my 2019 Raptor My first oil change took 2 hours which should have been 45minutes. My family has 4 Ford Raptors and every dealer had our trucks washed when done with More

by jwirth23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Purchased tthe Raptor from Jeff Schwister who was outstanding. The only issue I had was with the service department
Dec 10, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

We are disappointed to hear about the situation you have described. Please give us a call at 262-255-9010 so we can work toward earning your business back and making things right. We hope to hear from you soon.

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