Gordie Boucher Ford of Menomonee Falls - Service Center

Great service! Always friendly and ready to answer questions about my vehicle. The service department is good at getting me in and out in a timely manner. Always friendly and ready to answer questions about my vehicle. The service department is good at getting me in and out in a timely manner. More

Excellent service I have found the service department to be outstanding. From greeting to end simply outstanding. They are professional, friendly reliable and informati I have found the service department to be outstanding. From greeting to end simply outstanding. They are professional, friendly reliable and informative. I would reccomend Gordie Boucher's to anyone. More

Great experience start to finish! Purchased four new tires, and and oil change. From initial quote, through dropping off the car, and picking it up when finished- everything was exactl Purchased four new tires, and and oil change. From initial quote, through dropping off the car, and picking it up when finished- everything was exactly as promised. Everything seemed very well organized, and everyone I dealt with was extremely helpful. More

Work was done in short time while I waited Service adviser was really friendly when I pulled in and let me know that I should have a part change right now and what I would have to do soon. I ha Service adviser was really friendly when I pulled in and let me know that I should have a part change right now and what I would have to do soon. I have never had a bad experience at this dealership. More

The "WORKS" Oil Change & Tire Rotation Hands-Down the best deal on synthetic-blend oil change which includes a tire rotation. Staff is wonderful to work with and the waiting area is stocked Hands-Down the best deal on synthetic-blend oil change which includes a tire rotation. Staff is wonderful to work with and the waiting area is stocked with drinks/snacks. Thank you again, will stop by next time also! More

Safety recall service. I was able to get a time and date that was convenient to me. We were able to drop my vehicle off the night before. Service was promptly completed an I was able to get a time and date that was convenient to me. We were able to drop my vehicle off the night before. Service was promptly completed and we were notified by phone when it was finished. I appreciate the prompt attention and professional service. More

Honesty with My Escape With the last oil change prior to my visit yesterday I was told that my back brakes needed attention. I took it in and was given an estimate of aroun With the last oil change prior to my visit yesterday I was told that my back brakes needed attention. I took it in and was given an estimate of around $400.00. Robert called me to let me know that there was nothing wrong with the brake system. I so appreciate the honesty. He said 'I will never tell you need something done that wasn't necessary and I will not ignore something that is.' which exactly what I want. I truly believe honesty will always win customers. Thanks, Robert and Bob. More

They seem to be to busy for thorough service repairs. I had a blown injector on my 2011 diesel with 61,000 miles on it. Rusted injector hold down I was told. They repaired it but did not bother to inspect I had a blown injector on my 2011 diesel with 61,000 miles on it. Rusted injector hold down I was told. They repaired it but did not bother to inspect the engine. Two weeks later I had a blown injector due to rusted hold down on other side of engine. I was stranded pulling a trailer and had to have the truck flat bedded in. My business truck sat for 10 days before they even looked at it. All service was always done at Boucher, but I have now gone to another dealer.. HOW MUCH MONEY DID I LOOSE??? More

Warranty service Excellent warranty service. All employees knowledgeable and polite to customers. Work performed on time and as requested. Received complete explana Excellent warranty service. All employees knowledgeable and polite to customers. Work performed on time and as requested. Received complete explanation of work and warranty service performed. More

In Great Hands! It was time for my 2017 Ford Edge to be serviced. I had the "WORKS" - oil, filter, tire rotation and multi-point inspection - completed. I was in an It was time for my 2017 Ford Edge to be serviced. I had the "WORKS" - oil, filter, tire rotation and multi-point inspection - completed. I was in and out quickly with no issues. I bought my Edge here and only get it serviced here. More