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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,064 Reviews

1,064 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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November 26, 2019

Frustrated that fluids weren't filled and hood was damaged When I got the "Works" package, it was supposed to include the topping off of all my fluids but my radiator fluid which was low was not topped off. M More

by KEN.FISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Jan 02, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We're very sorry for any frustrations we have caused you, Ken. We would like to go the extra mile to make things right. Please reach out to our Service Manager, Michael Schulz, at 262-255-9010 when you have the opportunity. We hope to hear from you soon so we can begin working towards earning your business back.

November 26, 2019

service work initial oil change. This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints More

by TLUEDKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Always a pleasure to have my vehicles serviced at Boucher Fo I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have More

by DBARGHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Holtz
November 26, 2019

Going beyond I would like to say thank you to Charles forgoing beyond and getting my service scheduled in on a last minutes notice. He was very helpful and always More

by badboyvids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
October 02, 2019

Helpful rep and very knowledgeable Tim Nolan helped me out with the purchase of my new 2019 Ford F150. He was very easy to talk with and extremely knowledgeable and helpful when it came More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nolan
June 13, 2019

Fast Friendly Service I have always taken my 2011 Ford Focus to Gordie Boucher for service since I bought it there new in March of 2011. They know my car and they know me More

by brightdome11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I can't remember.
May 10, 2019

Just went in for the "Works" service. The "Works" provides a mini inspection of all critical points under the hood. This was the first time my 2010 Sport Trac was serviced by this Ford d More

by Molly33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
April 30, 2019

Oil Change Everyone is always very nice and accommodating when I call and my schedule. The service guys are always very friendly and let me know what's going on More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
April 28, 2019

I’ve always been satisfied. This is the first dealership that I can honestly say cares about their customers. They are honest and extremely affordable. The technicians know what More

by Lisa9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Sauer
March 26, 2019

2013 Ford Escape rear brake service Very clean facility and waiting room, knowledgeable service advisor (Robert K.), and they are cost competitive using their service coupon. No pressur More

by Steve S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
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