Gordie Boucher Ford of Menomonee Falls - Service Center

Had a great experience. Service took great care of my truck needs. Thank you for getting me back into my ride. Would highly recommend this company truck needs. Thank you for getting me back into my ride. Would highly recommend this company More

great always fast honest service. And as always they only sell you what you need.. We will continue to do business with them, thanks again, Have a great day always fast honest service. And as always they only sell you what you need.. We will continue to do business with them, thanks again, Have a great day. More

The entire process of scheduling the appointment to actual servicing of the car was smooth and seamless. Customer service executives are friendly. The waiting area is adequately equipped. actual servicing of the car was smooth and seamless. Customer service executives are friendly. The waiting area is adequately equipped. More

Super Duty front end wobble issues My experiences with the service department have been very good. What has been EXTREMELY disappointing has been the continuing problems with the "Supe My experiences with the service department have been very good. What has been EXTREMELY disappointing has been the continuing problems with the "Super Duty Death Wobble" front end issues. I have owned a 1999, 2006 and now a 2018 Super Duty pickup. All 3 have had the same problem, and my 2018 has only 25k miles on it. I find it unbelievable that after 20 years Ford has not corrected this. Hopefully after having my 2018 serviced recently this will be the end of it. This has been a well known and documented issue and NHTSA has a lot of information on it also. More

Great service. I work mainly with Charles (service advisor) and have for a number of years. He always treats me like a friend not just a customer. Today I was in for I work mainly with Charles (service advisor) and have for a number of years. He always treats me like a friend not just a customer. Today I was in for routine maintenance and was back out very quickly. I have very pleased with the service. More

Friendly service I received a friendly greeting by Mr. Morales when I arrived and was taken care of in a timely fashion. All my questions were answered before I left. I received a friendly greeting by Mr. Morales when I arrived and was taken care of in a timely fashion. All my questions were answered before I left. More

oil change got my oil changed quickly and on time. The employees all seemed to be a happy crew. I have to go back for some warranty work in a week and this was e got my oil changed quickly and on time. The employees all seemed to be a happy crew. I have to go back for some warranty work in a week and this was explained to me as far as the time my car will be needed to stay at the shop. More

We've been going to Boucher for over 10 years. Robert in the service department has always been great to us. Great service and always friendly. the service department has always been great to us. Great service and always friendly. More

Quick and friendly I think the backbone of any dealership is the service department, and they came through. They were quick and polite. And the coffee is always great I think the backbone of any dealership is the service department, and they came through. They were quick and polite. And the coffee is always great. More

After my last visit Mercedes step up big to change my take on the service dept she is the real deal in that department and she works with the customer to make things right take on the service dept she is the real deal in that department and she works with the customer to make things right More