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Gordie Boucher Ford of Menomonee Falls - Service Center
Menomonee Falls, WI
1,064 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,064 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center
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December 03, 2019
They seem to be to busy for thorough service repairs. I had a blown injector on my 2011 diesel with 61,000 miles on it. Rusted injector hold down I was told. They repaired it but did not bother to inspect I had a blown injector on my 2011 diesel with 61,000 miles on it. Rusted injector hold down I was told. They repaired it but did not bother to inspect the engine. Two weeks later I had a blown injector due to rusted hold down on other side of engine. I was stranded pulling a trailer and had to have the truck flat bedded in. My business truck sat for 10 days before they even looked at it. All service was always done at Boucher, but I have now gone to another dealer.. HOW MUCH MONEY DID I LOOSE??? More
by TIM
Verified CustomerEmployees Worked With
Service Dept
December 02, 2019
Warranty service Excellent warranty service. All employees knowledgeable and polite to customers. Work performed on time and as requested. Received complete explana Excellent warranty service. All employees knowledgeable and polite to customers. Work performed on time and as requested. Received complete explanation of work and warranty service performed. More
by ALLEN
Employees Worked With
Robert Krueger
December 01, 2019
In Great Hands! It was time for my 2017 Ford Edge to be serviced. I had the "WORKS" - oil, filter, tire rotation and multi-point inspection - completed. I was in an It was time for my 2017 Ford Edge to be serviced. I had the "WORKS" - oil, filter, tire rotation and multi-point inspection - completed. I was in and out quickly with no issues. I bought my Edge here and only get it serviced here. More
by ltbilly
November 30, 2019
10000 mile check up Received "the works" 10000 mile service. everything done well, on schedule & with courtesy. Pleasant to have waiting area with newspapers, coffee Received "the works" 10000 mile service. everything done well, on schedule & with courtesy. Pleasant to have waiting area with newspapers, coffee & snacks available. Check out was simple and quick. More
by GLCHRISTIANSON
Employees Worked With
Dylan Holtz
November 28, 2019
Good service Robert was very easy to work with. He reprogramed my faulty heat/air conditioning computer when the climate control system was not working properly. Robert was very easy to work with. He reprogramed my faulty heat/air conditioning computer when the climate control system was not working properly. This resulted in a repair which did not cost as much as I expected. More
by ERV.STEFAN
Employees Worked With
Robert Krueger
November 27, 2019
Great Service! Everyone was so helpful and informative-let me know everything they found and everything that was done every step of the way! Was just a great experie Everyone was so helpful and informative-let me know everything they found and everything that was done every step of the way! Was just a great experience all around! More
by DISNEYMARY88
November 27, 2019
Charles the service guy Charles in your service area always makes the visit a great experience. He always gets me in when I need and is very helpful with costs Charles in your service area always makes the visit a great experience. He always gets me in when I need and is very helpful with costs More
by Hof4favre
Employees Worked With
Other Employees :
Charles in service , Gordie Boucher, Lucas Filbert, Terrance Ilion
November 27, 2019
Service I brought my car in for an oil change, etc. at the appointment time. Admittance was timely and I was directed to a service desk where Mercedes took g I brought my car in for an oil change, etc. at the appointment time. Admittance was timely and I was directed to a service desk where Mercedes took good care of me. The waiting room was well-appointed and clean. I had a cup of coffee and a cookie while waiting. The service was soon completed and I was on my way. More
by PACIFICLEE
Employees Worked With
Mercedes
November 27, 2019
First service visit Was hoping first service was as good as the sales experience..brought in for oil,rotate and recall ..timely knowledgeable friendly and free couldn’t h Was hoping first service was as good as the sales experience..brought in for oil,rotate and recall ..timely knowledgeable friendly and free couldn’t have gone any better..will be back..all service personnel were excellent to deal with..even customers in waiting room spoke highly of service More
by ken71
Employees Worked With
Tom Sipin and Terrance, Terrance Ilion
November 27, 2019
Outstanding service! Thanks for the outstanding service. Walking out to our clean Explorer was like the day we purchased it. We always drive away with an extremely positi Thanks for the outstanding service. Walking out to our clean Explorer was like the day we purchased it. We always drive away with an extremely positive experience! More
by rklingele
Employees Worked With
Emily Knope
