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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.5
1,639 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,639 reviews

August 01, 2024

Very disappointed in the vehicle that I purchased one and a half months ago. The bumper fell off while we are driving on the freeway. We took the car in and they stated it needed to go to a body shop and the More

by JUSTJAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emil
Aug 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Alex Hienz Service Manager 262-225-9010

July 30, 2024

I especially like the convenience of the pick up and drop off service. The video text from the mechanic as he works on my car is appreciated as well. More

by rconrad47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

July 17, 2024

Zach truly made the process of trading and purchasing our truck an incredibly positive and enjoyable experience! His kindness, personal touch, and transparency throughout the entire transaction were truly ex More

by Kjaburrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Zizelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that Zach had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jeff Samp General Sales Manager 262-225-9010

July 04, 2024

Wonderful & personal service. Zach did an awesome job & explained everything to us with patience & understanding! Love my new Explorer! Thank you More

by ROWOLDT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Zizelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zach and our team, and we look forward to working with you again. Jeff Samp General Sales Manager 262-225-9010

July 04, 2024

Efficient, not too pushy, overall great experience. Probably the most painless vehicle buying experience I've had. More

by COSBRI
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emil English
Jul 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Here at Gordie Boucher Ford of Menomonee Falls, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jeff Samp General Sales Manager 262-225-9010

June 25, 2024

The employees are kind and courteous, informative and willing to explain and help when they can. More

by ljevers57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Michael and Laura. We truly appreciate your feedback. Jeff Samp General Sales Manager 262-225-9010

June 19, 2024

A very accommodating dealership. I appreciated the mobile technician to come to where I was on a busy Friday. Technician was very courteous and called to let me know when he was comp More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department, Debra! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

June 19, 2024

Great people, that are knowledgeable and answer your questions to the best of their ability. If someone can’t answer a question that you have they will find someone else that can. I liked the video of t More

by TORRELLIO4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

June 17, 2024

Ordered a new Bronco. It came in faster than expected and the day of delivery was quick and easy. My salesman Chris was great to work with. More

by mperinovic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Roll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Jeff Samp General Sales Manager 262-225-9010

June 16, 2024

Excellent work completed and thorough explanation of work performed. Received status updates and even offer to deliver vehicle to my home. More

by ALLEN.SALESKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us, Allen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

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