Gordie Boucher Ford of Kenosha - Service Center

Haley was very nice and courteous. Work was done in a timely manner and we didn’t have to sit around and waste our day. timely manner and we didn’t have to sit around and waste our day. More

I was there for an oil change, tire rotation and vehicle inspection. Everyone was really friendly and courteous .I would highly recommend Boucher Ford to friends inspection. Everyone was really friendly and courteous .I would highly recommend Boucher Ford to friends More

Great service visit. Work was done quickly and as promised. The phone call advising of completion of the work was before I expected it! Thank you promised. The phone call advising of completion of the work was before I expected it! Thank you More

Haley was awesome, friendly, responsive and courteous. She actually came out to find me in the new car lot to let me know about my vehicles service. She actually came out to find me in the new car lot to let me know about my vehicles service. More

I was greeted very nicely and Michael was very professional and courteous. Service was done quickly and I was done in a short amount of time. Very satisfied. professional and courteous. Service was done quickly and I was done in a short amount of time. Very satisfied. More

Brought my 2011 Escape in for a recall with fuel system on Aug 12. Now the vehicle has difficulty starting. Issue started the same day. I use to just turn the key and it would immediately turn on. Now i on Aug 12. Now the vehicle has difficulty starting. Issue started the same day. I use to just turn the key and it would immediately turn on. Now it starts too lean and struggles to turn on. I now have to wait until Wednesday, Aug 19, for service shop to correct. Service reps were courteous. I don't have any problem with them. I just want the issue resolved as soon as possible. More

Above and Beyond Todd always goes above and beyond when it comes to providing service to my work truck. He knew I needed it by a certain time frame and he stayed sever Todd always goes above and beyond when it comes to providing service to my work truck. He knew I needed it by a certain time frame and he stayed several hours past his normal work schedule to make sure I had it back in time. More

Everything was done in a timely manner. Service people Everything was done in a timely manner. Service people are nice and courteous. No issues. They took care of my car and me. A+++++ Thank you Everything was done in a timely manner. Service people are nice and courteous. No issues. They took care of my car and me. A+++++ Thank you More

Free Oil Change I attempted to use my second of three free oil changes. Upon purchase of my vehicle this was a part of my verbal purchase agreement. I was upset to fi I attempted to use my second of three free oil changes. Upon purchase of my vehicle this was a part of my verbal purchase agreement. I was upset to find out that this was never included on my written vehicle purchase agreement as I was originally told I would receive this service as part of the purchase of my vehicle. I therefore was unable to use my second of three free oil changes and will not have a third available. This was unfortunate and upsetting to find out as I have a large trip coming up that will require this second, and a third oil change upon my return (my plan on using the three free oil changes). This has nothing to do with the service center. The service center worker I had did an amazing job at attempting to locate my free oil changes and was very timely in his work and assistance. I appreciate the assistance I received from my service center worker. More

Friendly and thorough I've been having my oil changes done here for about 5 years now and the service is always great. Everybody is always friendly. I never leave wonderi I've been having my oil changes done here for about 5 years now and the service is always great. Everybody is always friendly. I never leave wondering about the condition of my car. More