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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,082 Reviews

1,082 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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September 04, 2020

The service as friendly, efficient, and attentive. The waiting area was comfortable. The only thing I would like to see is extended hours so we can have appointments after we are finished with work or on More

by LEONARD8517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the feedback and review, Leonard! We appreciate it.

September 03, 2020

Had a great experience with all of the repairs my car needed! Great service from a great dealership. Thank you Danny for all of your consistent help! More

by SHAUNICEBRADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to write this review!

September 03, 2020

Everyone was great that helped me out. Very polite and knowledgeable. They took the time to answer all of my questions. I WILL BE BACK! More

by NEIL.GWYNNE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fleet service center.
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

We look forward to seeing you again in the future, Neil!

September 03, 2020

Dealership was good clean Haley the service she did a good job of getting me in and out as quick as possible and will definitely come back again More

by POIRIER1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a clean and positive experience with us! Thank you for sharing!

September 02, 2020

from scheduling my service visit of new tire install to pricing and then service and payment things went great and all staff especially Mike Yaeger and Tristen Cairo were terrific . would not go anywhere e More

by florestmjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Cairo
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

September 01, 2020

Danny was knowledgeable about my 2016 Ford Focus. Luckily they weren't that busy that day. It was fairly quick. He informed me on other things I need replacing on outside of my usual oil change. Overall, gre More

by r0chellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

We are happy to hear you had a positive experience with us!

September 01, 2020

Organized, clean and professional.would reccomend this dealership anytime to anyone Hope to do business in the future with this dealership and plan to do so. More

by redherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind review! We look forward to seeing you again in the future!

August 27, 2020

I was very happy with my experience. Mike was friendly, very knowledgeable and thorough. The entire experience from checking my car in to checking out is always a pleasant experience. More

by AFILSTEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

It's great to hear you enjoyed your experience with us!

August 27, 2020

Bradford did a great job at getting me and my mom in and out in a timely manner! He was very personable and professional and we appreciated his kindness and sense of humor! More

by SSpielmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled Bradford provided you and your mom with an enjoyable experience with us!

August 21, 2020

They recommend service that you already had done to try to make more money. Ex 60,000 service. Not sure I if I should believe their other recommendations for service More

by HEATHERS926
Recommend Dealer
No
Employees Worked With
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

Heather, we are disappointed to hear we were unable to provide you with a 5-star experience. Please reach out to our Service Manager, Belal Barakat, at 262-297-0700 so we can discuss this further and make things right.

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