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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,082 Reviews

1,082 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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September 14, 2020

Between the sales guys who helped me find the the drop off box to the service department that got it diagnosed and repaired as soon as possible you guys were great thanks Sal for having a great team . More

by james martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

James - thank you for the kind review!

September 14, 2020

My 2019 F150 was in for repair 2 months ago. It still has the same problem and they cannot figure out what is wrong? This will be my last Ford. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Gordie Boucher Ford of Kenosha responded

Mike - thank you for sharing. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 if you would like to discuss this situation further.

September 12, 2020

Always do a good job. Pleasant people doing greeting, writing work orders. Price is great. Able to make appointment. Friendly staff. Close to my work. More

by JSNERSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

September 12, 2020

Always friendly and make sure I am aware of all the savings and or coupons available. Made sure I was satisfied with the work completed. More

by leipdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled you were satisfied with the service done on your vehicle!

September 11, 2020

We always get a prompt result when we call for service to our vehicles from Gordie Boucher Ford of Kenosha. We also don't hesitate to recommend this garage to our Ford owner vehicle friends. More

by MARYMEYER720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Duchat
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review and recommendation, Mary!

September 11, 2020

The service department was great. The service Tech explained everything of the work done on my Jeep. He also explained the additional work that will be needed on my Jeep. More

by WACSAC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

September 10, 2020

Very friendly and with the virus good protections. Explains results well and price is within the budget. Will continue to use this Dealership in the future More

by RBOWER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

September 09, 2020

Had a flat tire on a holiday weekend and they were able to get it patched and get me back on the road in an hour. More

by LJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

It was our pleasure!

September 09, 2020

Bought my truck in 2014 Even though I live in Lake Villa IL. I prefer Gordie Boucher. They are friendly, explain everything that needs to be done. Courteous More

by PLMBR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for continuously choosing Boucher!

September 09, 2020

Tristen listened to what i was looking for and provided excellent customer service. I would recommend him to anyone looking for a car. Great job. More

by ANDREACA1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing, Andrea!

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