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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,082 Reviews

1,082 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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October 16, 2020

Bradford Titone was professional and courteous. He took time to explain the services both needed and recommended. The service repair for a recall was completed in a reasonable time. More

by TreeStump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

October 16, 2020

Mike always great me with a smile and listens to my concerns. He assures me that the issue will be handled and he updates me every step of the service status. I enjoy a service department that does all More

by SANFORD.MCLAUGHLIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review!

October 15, 2020

Fast service, responsive to my need in turning service around to meet my schedule. Great staff. fast, efficient and a pleasure to do business with. More

by Dete Development, llc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Opas
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing! We hope to see you in the future!

October 15, 2020

Friendly service, didn't smell any oil when we drove away, no problems. Very efficient and thorough. Will I get notified with any specials? Glad they were able to get me in at a good time. More

by S_KOMAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-stars!

October 15, 2020

Bradford was fantastic. They finally fixed my truck with the fourth alternator install. Thank you! Let me use a real truck as a loner and made sure my truck was fixed correctly. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to let us know about your experience, Mike!

October 14, 2020

Great Service, really appreciate the professionalism. Thorough explanation of all the services performed. The service was very fast and I was in and out within an hour. More

by bmraz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

October 13, 2020

The servis people are great to work with. They got my vehicle in quickly for it's oil change and the work was completed just as quickly. More

by Bob S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Grubb, Lindsay Opas, and Trevor
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing, Bob!

October 11, 2020

Fantastic service and very friendly people. They did a great job and had my vehicle ready in a timely matter. Would recommend to my friends and family. Michael is a fantastic service rep! More

by MIKEGOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Mike - we appreciate the review and recommendation!

October 10, 2020

Top service. In and out with a complete vehicle report. Service advisor available with no delays. She even sent out an email with the status of work with estimated completion time. More

by SANFORD.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad Haley was transparent throughout your service!

October 08, 2020

Michael Yager was very friendly and professional. He thoroughly explained the 30 mile service, gave me a realistic time frame for completion and worked with me to get the price. Transportation was provi More

by edpb4y2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

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