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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,083 Reviews

1,083 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 23, 2021

Work was done on time. I think that after a vehicle has had work done on it your shop could at least give the car a wash. I spent almost $1000.00 on shop bill I think it deserves to be washed by you. More

by MGWRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so we can address your concerns further. Thank you for bringing this to our attention.

January 22, 2021

The service dept. keeps you in formed and up to date on the repairs that ate being done on your car. The techs do excellent work More

by BOLTON0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

January 21, 2021

Took over 6 hrs. to diagnose that my windshield wiper module was bad. Why? Then it seems like I got put on the bottom of the list to have it repaired under warranty. 4-1/2 days without my vehicle. N More

by TPICARD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Donat
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback and review. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so we can discuss this situation further with you. We hope to hear from you soon.

January 20, 2021

Great customer service from start to finish. Kenosha Ford has really stepped up their customer service! Short comings are no alignment racks, no emission testing and bankers service hours. More

by diazhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren, Danny Rivera
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review!

January 20, 2021

Great friendly service. My car was done at the time they said it would be. I will be bringing my future business to you. Thanks keep up the great work More

by Carmela5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review!

January 18, 2021

Everyone at the dealership is great from the porter all the way up to the sales person. The truck was early which helps as well. Keep up the great work! More

by RENOEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

January 16, 2021

Second vehicle I have purchased from Boucher Ford. Great service always on time and on budget. They also do a very nice job detailing vehicles. More

by LENWBLOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

January 15, 2021

Everyone at the dealership is always extremely helpful whenever I make it in there if I have any questions I need any assistance with anything More

by WEBGODFORLIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Donat
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a positive experience with us!

January 15, 2021

The guys are always polite and very knowlegable. We absolutely love the level of service we receive. We come here for all our service needs. More

by MECCADEBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to write this review!

January 14, 2021

The best dealer in Kenosha 💯 recommend good ideas always, good prices for any car and very nice service on the cars nice personality very clean. More

by YESSYCERDA45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing! We hope to see you again in the future.

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