Gordie Boucher Ford of Kenosha - Service Center

I can't say enough good things about the attention I received from Danny Rivera, my Service Consultant. He was personable and professional and kept me apprised of the status of my vehicle throughout my received from Danny Rivera, my Service Consultant. He was personable and professional and kept me apprised of the status of my vehicle throughout my service experience and advised me on what maintenance for plan for in the future. He even went above and beyond the initial purpose of my visit and helped my sync my phone to my vehicle's hands-free service. He is a wonderful representative of the quality of service your dealership has to offer. More

Always great service and friendly employees here. We continue to return with both of our vehicles and no matter who takes care of us, we feel appreciated for coming in. continue to return with both of our vehicles and no matter who takes care of us, we feel appreciated for coming in. More

I got a same day appointment. The service department personnel are all polite, professional and friendly. I was in and out in under 30 minutes. I was apprised of other service I needed on my vehicle but personnel are all polite, professional and friendly. I was in and out in under 30 minutes. I was apprised of other service I needed on my vehicle but there was absolutely no pressure to get me to commit to it then and there. More

Excellent follow up by Michael Yeager on a several day warranty repair of our sun roof which required partial removal and replacement of the head liner. Would have given a better rating, however, they warranty repair of our sun roof which required partial removal and replacement of the head liner. Would have given a better rating, however, they have not been able to identify and repair the cause of the problem with the rear hatch foot release. It works about 10% of the time or less. More

As always excellent service from the service department. I count on them to take care of my fleet of vehicles. They minimize any downtime as much as possible. The know how important that is to my busines I count on them to take care of my fleet of vehicles. They minimize any downtime as much as possible. The know how important that is to my business. More

They were able to get me in sooner than other dealerships for a warranty call. Service rep updated me frequently and was very nice. Will go again if needed. for a warranty call. Service rep updated me frequently and was very nice. Will go again if needed. More

Danny did a great job explaining everything that I was getting done. I definitely will be retuning in the future to get more service done. getting done. I definitely will be retuning in the future to get more service done. More

Always very friendly and never make you feel like they are doing you a favor like most service dealers. They are my number one choice for service! are doing you a favor like most service dealers. They are my number one choice for service! More

Fantastic service provided at every level and with every employee I spoke with! My truck needed more repairs than it was worth and even when I opted to not perform those scopes of service; the employees wen employee I spoke with! My truck needed more repairs than it was worth and even when I opted to not perform those scopes of service; the employees went the extra mile by delivering my truck back to me! I would highly recommend Gordie Boucher Ford of Kenosha to anyone! Thank you to Boucher and your employees! More