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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,281 Reviews
Call Service Center (262) 697-0700

1,281 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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April 10, 2024

Karen took car of me thank you thank you thank you thank you thank you More

by junus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
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Apr 11, 2024 -

Gordie Boucher Ford of Kenosha responded

HI Junus, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you for the great rating and please come back to see us again.

April 09, 2024

Very sto get things done. Add my car four eleven days for a little camera thing More

by KENOGUY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belal Barakat
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

April 06, 2024

We are from Florida, this by far is the best service received anywhere ! Very pleased with all service personnel. More

by Mdelgado82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
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Apr 07, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 05, 2024

They have gone above and beyond to help me with service and repairs. Nothing but great luck from the Boucher family. More

by Blkss3
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen at Bouchers
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Apr 07, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

March 26, 2024

The gentleman I worked with were outstanding. I highly recommend this dealership. This dealership rocks! More

by JTHORPE1
Recommend Dealer
Yes
Employees Worked With
Wade, Vaughn, and Sal
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Mar 27, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

March 23, 2024

Very accommodating and thorough Dealership was fantastic fixing my car and very accommodating giving me a loaner to use until it was fixed More

by jkpowers72
Recommend Dealer
Yes
Employees Worked With
Jessica and others but mostly Jessica and she's great!
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Mar 26, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2024

Every one was great to deal with and everyone was very informative. Michael was great to deal with More

by ahmadabuainn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we are glad that Michael was able to provide you with such a great experience! Until the next time we meet, take care!

March 22, 2024

Excellent service and customer service. When it's time to consider a new vehicle I will this dealer a legitimate shot at our business More

by Jasper67
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 22, 2024 -

Gordie Boucher Ford of Kenosha responded

Hello there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

March 18, 2024

Asked about a roof rack that was loose. Told it needed adhesive and they don't do that- go to a body shop. Found a 2021 notice of this problem and the fix. I will find a body shop that I ca More

by JBISHOP13
Recommend Dealer
No
Employees Worked With
Service
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Jul 11, 2024 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Belal Barakat Service Manager 262-697-0700

March 15, 2024

The work on my vehicle was done well, exactly as planned and on time. Staff was friendly, helpful, and kept me informed. Very good experience. More

by nicolettemweber
Recommend Dealer
Yes
Employees Worked With
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Jul 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

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