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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,275 Reviews

1,275 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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May 22, 2020

Waiting Area I was there over two hours in the waiting room. They make things nice and comfortable so that you don't mind the wait. I thought the Service Manager, More

by dbrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a comfortable wait while having service done on your vehicle! Thanks for sharing!

May 21, 2020

Quick and Friendly The service department was great to work with. They were fast and friendly to deal with. This was my first time at this dealership and I will be com More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
May 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We look forward to your next visit! Thank you for your business!

May 21, 2020

Detailed service I appreciate the attention to detail and upcoming service needs to keep our car running safely. The e-mail invoices and service summaries are very use More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
May 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review and feedback, it's very helpful to us!

May 21, 2020

Great People!!! The people working at the dealership were great as they made me feel like Family.The service was just Great as they were very friendly and I will be b More

by PETERDORFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
May 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review, Peter!

May 20, 2020

Repeat customer I was great courteously, the service advisor was aware of my appointment checked me in, and updated me as to the status of my work being performed. I More

by SANFORD.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Higgins, Danny Rivera
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review.

May 20, 2020

Oil Change Very nice of Ford to offer free oil changes for essential workers. Sal is the best GM I have ever known in my whole life... More

by BAXTERJ33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review.

May 20, 2020

Quick service and great customer experience. Called in on Monday for oil change and tire rotation service . Got my truck in on Tuesday. Good Job!!!! More

by CERISANO23
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad we are able to provide you with quick and efficient service here at Boucher!

May 19, 2020

Danny was very thorough with telling me all the details on what was done with my vehicle. He also made recommendations of what he thought would benefit my car. He was very polite & very professional. I w More

by Jgilbs1650
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad to hear Danny was informative throughout your vehicle's service! This is the kind of service you should always expect at Boucher!

May 18, 2020

Excellent service The service was excellent. We did not have to queue. The waiting room was comfortable (coffee, hand sanitizer, restrooms), clean and not overcrowded. More

by franck gayraud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Cooper
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing! We are thrilled you had a clean and comfortable visit with us!

May 17, 2020

Outstanding Dealership! Sales and/or Service is the best! My most strongest recommendation. Mike Y. in service or Alex in sales. The absolute best around Kenosha/Racine ar More

by SJAKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Cooper
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you have success with both Boucher sales and service!

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