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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.6
1,944 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,944 reviews

June 05, 2025

Tech Advisor seemed to forget about my car, had it 6 days work completed last day. I called twice to check in as I was out of town. The last time I called was in Monday 6/2 and he stated he would call back t More

by nancyjane1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your honest review. We sincerely apologize for the lack of communication and the extended time your vehicle was with us. We understand how important timely updates are especially when you're out of town and regret that we fell short in this instance. While we’re glad the issue was ultimately resolved and your vehicle is back in great shape, we know the experience didn’t meet our usual standards. As a gesture of goodwill for the inconvenience, we’d like to offer you a complimentary service for your next service visit. We left you a voicemail to discuss this service please feel free to give us a call back at your earliest convenience at 262-697-0700. Your satisfaction means a great deal to us, and we truly appreciate your patience and continued trust. Sal Pappalardo General Manager

June 05, 2025

Good sales team and financial officer. The process of buying was smooth and positive. Thanks More

by Sasma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear that your car-buying experience at Gordie Boucher Ford of Kenosha was smooth and positive. Our sales team and finance department work hard to make the process easy, transparent, and enjoyable from start to finish. We truly appreciate your trust and thank you for choosing us for your vehicle purchase. We look forward to serving you again in the future! Sal Pappalardo General Manager

June 05, 2025

Excellent customer service from top to bottom, drake in finance made understanding all the numbers very easy and was able to secure me a great deal More

by NATHAN.JONES
Recommend Dealer
Yes
Employees Worked With
Drake Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Bowers
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June 04, 2025

It was a wonderful new facility love the attentive service. Everyone did a great job. More

by IMHOLLAND
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Knutsen
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Jun 04, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad you enjoyed our new facility and experienced the attentive service we strive to provide every day. Our team at Gordie Boucher Ford of Kenosha works hard to make sure every guest feels welcome and well cared for, and it’s great to hear that everyone did a great job during your visit. We truly appreciate your feedback and look forward to seeing you again soon—whether it’s for service, sales, or just to say hello! Sal Pappalardo General Manager

June 04, 2025

I have always been treated well. You had my car for 2 months and within that time, Ford supplied me with a vehicle and kept me very informed. ?? More

by Navy54
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Knutsen
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Jun 04, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words and patience. We're grateful for your loyalty and so glad to hear that you’ve always been treated well by our team at Gordie Boucher Ford of Kenosha. While having your vehicle for an extended time isn’t ideal, we’re glad Ford was able to provide a loaner and that our team kept you well informed throughout the process. Your understanding and trust mean a lot to us, and we’re here whenever you need us—whether it’s service, support, or your next vehicle. Sal Pappalardo General Manager

June 03, 2025

Very happy with new facility. Bradford is very helpful and kept me informed on my recent service. More

by lipperca
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We're thrilled to hear you're enjoying our new facility and that Bradford provided helpful, attentive service during your recent visit. At Gordie Boucher Ford of Kenosha, we’re committed to keeping our customers informed and comfortable every step of the way. We truly appreciate your support and look forward to continuing to provide you with top-notch service in our upgraded location! Sal Pappalardo General Manger

June 03, 2025

Just purchased my 4th vehicle from them. I won’t go anywhere for my vehicle needs. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Conforti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Penny Sconzert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your continued trust and loyalty! Purchasing your 4th vehicle from Gordie Boucher Ford of Kenosha means the world to us. We're honored to be your go-to dealership for all your automotive needs, and it's customers like you who make what we do so rewarding. Whether it’s sales, service, or support—we’re always here to help. We truly appreciate your support and look forward to assisting you again in the future! Sal Pappalardo General Manager

June 03, 2025

Bradford was very friendly and kept me informed on the progress of my car while at the dealership. More

by eric.zebrowski3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that Bradford provided friendly, attentive service and kept you updated throughout your visit. At Gordie Boucher Ford of Kenosha, we believe clear communication and exceptional care make all the difference. We appreciate you choosing our dealership and look forward to assisting you again—whether it’s for routine maintenance, repairs, or your next vehicle! Sal Pappalardo General Manager

June 03, 2025

Prompt service. Always communicate well about the service performed and time it will take to complete the required work. More

by Roger.boyce4575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We're glad to hear you appreciate our prompt service and clear communication. At Gordie Boucher Ford of Kenosha, we believe in keeping our customers informed every step of the way, whether it’s about the service being performed or how long it will take. Your trust means a lot to us, and we’re committed to providing reliable, transparent, and timely service every time you visit. We look forward to serving you again soon! Sal Pappalardo General Manager

June 02, 2025

Great service, as always! Greatly appreciate their attention to detail and care for customers and their vehicles. Nice waiting area. More

by HARNZSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re proud to consistently provide excellent service and detailed vehicle care to our valued customers. It means a lot to hear that you appreciate our team’s attention to detail and that you enjoyed the comfort of our dealership’s waiting area. We look forward to continuing to provide you with top-notch automotive service at every visit. Sal Pappalardo General Manager

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