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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,339 Reviews

1,339 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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January 11, 2025

They got my vehicle in and out very quickly and the person that dealt with me was very nice and informative. More

by ckschwartz5
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

January 10, 2025

This is my second time At Gordie Boucher. . It’s a very clean and well-managed Service department. The Staff is polite and friendly. More

by GREEN626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

January 02, 2025

Everyone we worked with were very friendly and willing to help us get the right vehicle for our needs More

by dandink87
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. Amanda and our team appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

December 29, 2024

The service team did an outstanding job on a variety of issues on my Expedition. Jacob stayed in touch regularly on a 7 day project. More

by MikeW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Brasted
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

December 28, 2024

I thought the video that was sent to me after repair was a nice touch More

by mlmoser36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

December 25, 2024

Friendly people every time I go or talk to one of the employees there in service or parts department. More

by MUSTANGLX5080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

December 25, 2024

John was great about keeping me informed about the progress and about any issues that arose. The dealership mechanics did install all the important parts back into vehicle, but didn't finish installin More

by LASHARETEA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear John and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

December 22, 2024

Monica Dewey spent extra time making sure my questions were answered regarding servicing my Plug in hybrid battery. Eugene Sanchez showed me new electric vehicles and explained features, cost and financ More

by Muggs109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 18, 2024

Very good service even though I didn’t have an appointment they got me in and done More

by Joe.gormley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Joe, thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

December 14, 2024

Terrible service. Ignore's my phone calls and put me on hold for 10 minutes. Horrible customer service. More

by PPORTERHOUSE1
Recommend Dealer
No
Employees Worked With
Tyler Howey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Howey
Dec 18, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We apologize for the experience you've had and the issues with communication. It's obviously not how we want this process to go for our customers. Can you please provide the contact information used for this purchase in order for us to look into this? We look forward to hearing from you soon. Joe Hohmann Service Manager 262-338-3379

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