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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,502 Reviews

2,502 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 13, 2019

Great bodyshop Great guys. Very knowledgeable, went above and beyond to get car done and correct. Staying beyond hours to give me my car. Scott even drove hour awa More

by ttegt70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop , paint guys
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

It is great to hear Scott went the extra mile for you to make your vehicle servicing with us as easy as possible. We hope to see you again!

December 12, 2019

Tire purchase and install Awesome service and beat a competitor price This is the 4th set of tires purchased over my last four vehicles I would definitely recommend the ser More

by TSAUND57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in the service department
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review! We look forward to your next visit!

December 12, 2019

Customer First They always keep me informed of things that will need to be replaced soon so I get the best performance out of my vehicle, even when my model of vehic More

by willijorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lee Seichter
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Wow, thank you for this detailed and thoughtful review! It's customers like you that make our job wonderful!

December 11, 2019

Good service I felt your that your employees did a great job and made me feel welcome from start to finish. We appreciate the personal care given. More

by SYNOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate you too! Thanks for the feedback.

December 11, 2019

Fast & friendly service Greeted as soon as I entered the garage. Knew my name and completed per service work very fast. In and out in less than 1/2/hour More

by BEINTOUCH25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

A fast and easy service appointment is what we strive for here at Boucher!

December 11, 2019

Easy and convenient! I am always willing to return to Gordie for my car services, they do a great job! Professional and friendly. Thank you for your service! More

by CMWWILCO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review!

December 11, 2019

oil change tire rotation Service as always was very good and quick - Ben was my representative that took care of me and was very polite and took very good care of me. thanks More

by keithh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words about our Service Department, Keith!

December 10, 2019

Was happy with service. But there was a mixup up on my tire. They didn’t get my tire changed when I was there. They thought the new tire they were going to put on had a factory defect. But in fact they were look More

by CCARPENTER1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Stone
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

We are sorry to hear there was miscommunication which led to you being without a car for over 2 days. If there is anything we can assist you with moving forward, please don't hesitate to contact our General Manager, Ted Harris, at 608-754-5511. We hope that you'll give us another chance in the future.

December 10, 2019

Its nice to be able to trust the people there! Its nice to be able to leave your vehicle there and know that you can trust the people to take care of it and also trust that it will be fixed properl More

by GOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : ELISHA LONE
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for putting your trust in us! We're here for you anytime!

December 10, 2019

Got my car in right away and didn't take that long to servic Always friendly staff. Service area and waiting area are always clean. And I enjoy a free beverage.and able to watch tv. Aways a pleasant experience More

by MTHOMSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabel Reyes
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad to hear you are able to enjoy our clean facilities and free amenities while you wait for your service to be done! We appreciate the feedback.

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