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Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
1,985 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,985 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
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November 28, 2019
Great I purchased my used vehicle in oct, about a month later the check engine light came on they fixed the problem with no complaints . Also Dale K. was aw I purchased my used vehicle in oct, about a month later the check engine light came on they fixed the problem with no complaints . Also Dale K. was awesome to work with when we purchased our vehicle. We told him a price all in and he delivered. My parents deal with him and now I will deal with Gordie Boucher More
by GEERFAMILY3
Verified CustomerEmployees Worked With
Other Employees :
Finance department , Gordie Boucher
November 28, 2019
Recall, oil change, key replacement I was given the person to contact in service by my salesman Joe z, ans Sean T. Took great care of me. My car is treated great everytime. I was given the person to contact in service by my salesman Joe z, ans Sean T. Took great care of me. My car is treated great everytime. More
by ANDYSNOW53545
November 27, 2019
great service quick and courteous. as soon as you pull up to the service bay customer entrance you are let right in to get my truck in for oil change and detailing, quick and courteous. as soon as you pull up to the service bay customer entrance you are let right in to get my truck in for oil change and detailing, at that time they addressed any warranty issues i had.. More
by DON.P.OWENS
Employees Worked With
shane, Isabel Reyes
November 27, 2019
Outrageously priced. Recommended a e loop battery for my 2014 Mazda 3. Quoted me $450. Went elsewhere and a interstate battery installed for $180. Works fine. My wife and Recommended a e loop battery for my 2014 Mazda 3. Quoted me $450. Went elsewhere and a interstate battery installed for $180. Works fine. My wife and I both have Mazda’s and do not have eloop batteries. Have asked other certified mechanics who also did not see the necessity for eloop battery. My vehicle is not even a hybrid. Felt like Gordie Boucher was just trying to sell me something I did not need to make money. I have bought 2 vehicles in the past at Gordie Boucher Janesville but will most likely not buy another. More
by NICKN1966
Employees Worked With
Member of service dept
November 27, 2019
Install new tires Ben was very helpful and courteous, would recommend to others. My car seems to drive down the road just fine. Ben explained about the tire rebate and Ben was very helpful and courteous, would recommend to others. My car seems to drive down the road just fine. Ben explained about the tire rebate and made a tire recommendation that I ended up putting in my Ford edge. More
by TERRYNASS65
Employees Worked With
Ben in service , Gordie Boucher
November 27, 2019
Friendly, Prompt Service This was my first time getting a car service here. It was an oil change and general check, so it was nothing serious. They were very friendly and he This was my first time getting a car service here. It was an oil change and general check, so it was nothing serious. They were very friendly and helpful. The waiting area was very nice and had coffee, water, pop, and fruit all available if I wanted it. The service was done efficiently and I didn't have to wait long. More
by CAROLF1628
Employees Worked With
November 27, 2019
GB Ford is great! I choose GB in Janesville versus the IL location near me for SO many reasons! Each person I've run into over the course of service appointments (routi I choose GB in Janesville versus the IL location near me for SO many reasons! Each person I've run into over the course of service appointments (routine maintenance) is friendly and seemingly genuine. I mentioned possibly needing new brake pads and was told no, you're good for at least another oil change or so. Sure enough the squeak I heard was likely another vehicle but they could've nabbed me for brakes. (That would have likely happened at the IL location!) We will be vehicle hunting soon and heading to this dealership as well. Hands down, I love this place. Thank you! More
by stefani_layman
Employees Worked With
November 27, 2019
Recall work. Very easy to work with. warranty work was done in a timely manner. They also fit in some preventative maintenance and the service hours are great Very easy to work with. warranty work was done in a timely manner. They also fit in some preventative maintenance and the service hours are great More
by LEINIES12
November 26, 2019
Oil change Gordie Boucher has always provided me with good service on the 3 vehicles I have bought from them. Will use them for future service and vehicles. Gordie Boucher has always provided me with good service on the 3 vehicles I have bought from them. Will use them for future service and vehicles. More
by GLORIAWOLDANSKI
Employees Worked With
Joe Zipperer , Gordie Boucher
November 26, 2019
oil change and service work for noise I brought my car in for an oil change and to find out about a noise that had been there since May. I was very pleased with the tech/mechanic that rod I brought my car in for an oil change and to find out about a noise that had been there since May. I was very pleased with the tech/mechanic that rode with me. He was persistent in doing things to make the car make the noise and we did hear it and he solved the issue. This has been going on since May so this guy really worked at finding it and solved the problem. With that said, I had "The works" oil change done. it lists right on the invoice that the battery was check and was good. The next day I was stranded with a dead battery. I didnt say much because I wasnt sure if it was possible that it could test good one day and die still the next but then 2 weeks later (i was gone one full week 10 days to be exact) I used the washer fluid and the light came on to say that I was low on washer fluid???? how can that be? I thought fluids were checked and filled.....now I question if they even changed my oil....I had always worked with Ben in service and he was gone one day and now was told I have to work with Elisha. I think I should be able to pick who I work with as well. I would like to think everything else was done but it sure makes me question when these two big items were not taken care of. More
by ksagen2011
Employees Worked With
Sean ?, and Elisha Lone,
