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Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
1,985 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,985 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
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December 03, 2019
Fantastic Vehicle The Lincoln Navigator is a fantastic vehicle! I leased it vs. Cadillac primarily because of the "Pickup & Delivery" service offered by the dealer, whi The Lincoln Navigator is a fantastic vehicle! I leased it vs. Cadillac primarily because of the "Pickup & Delivery" service offered by the dealer, which is an amazing service experience. This service call was for routine scheduled maintenance, with only one or two minor additional items that required attention of the dealer. I am slightly disappointed that one of the items was not fully addressed, even though they had my vehicle for nearly 3 weeks. This is the only reason I did not give them "5-stars". Otherwise, I am very impressed with this dealership--both sales AND service--and I really like the Navigator! More
by DRBALTZLEY
Verified Customer
December 03, 2019
Easy service for working customers Good prices for reliable service. A waiting area with internet, rides offered to and from work to not interrupt your day, and offering vehicle return Good prices for reliable service. A waiting area with internet, rides offered to and from work to not interrupt your day, and offering vehicle return service it really couldn't be any easier. Highly recommend! More
by NBAKER2
December 02, 2019
Always Accomodating and Honest Service My family and I have had a lot of good experiences with Gordie Boucher over many years. In 2012, we purchased a 2010 Fusion Hybrid Certified Used and My family and I have had a lot of good experiences with Gordie Boucher over many years. In 2012, we purchased a 2010 Fusion Hybrid Certified Used and have had it serviced at Gordie Boucher for many of the 80,000+ miles that we've had the vehicle. Sean and his team of Service Advisors (Ben, Randy, Alicia, et. al.) have always accommodated our busy schedule and the service work has always been fair and honest. Whenever a question has arose, Service has always provided an answer, sometimes going into detail where needed. More
by HKONE
Employees Worked With
December 02, 2019
Ford Service Great to work with. Easy and efficient. Would use them again. Trustworthy and attentive. Love my car and happy with those who helped me. Thank you! Great to work with. Easy and efficient. Would use them again. Trustworthy and attentive. Love my car and happy with those who helped me. Thank you! More
by PHAZELTINE
December 01, 2019
great Purchased 4 new tires, Ben in service did an excellent job, he assisted with submitting my request for the $70 rebate for the tire purchase. Good job Purchased 4 new tires, Ben in service did an excellent job, he assisted with submitting my request for the $70 rebate for the tire purchase. Good job. More
by DMBARON66
Employees Worked With
Ben in service
December 01, 2019
Gordie Boucher Stevie dept is great They always have your Vehicle done in the allotted time, I always keep you updated if there’s a problem they can do to fix it, and if it needs to be f They always have your Vehicle done in the allotted time, I always keep you updated if there’s a problem they can do to fix it, and if it needs to be fixed that day. They are great to work with More
by PELLEGRINOLINDA
Employees Worked With
November 30, 2019
Pleasant Staff - Efficient System - Positive Outcome Scheduling an appointment for service is quick and efficient. When you arrive at the dealership you are warmly greeted by a service technician who eff Scheduling an appointment for service is quick and efficient. When you arrive at the dealership you are warmly greeted by a service technician who efficiently checks your auto in for service. If you wait for your auto, the dealership has a very nice waiting area. They also provide a courtesy van if you can't wait. Experiences with all staff have been positive over many years. More
by Happy Customer
Employees Worked With
November 29, 2019
Good Service Ben Stewart made sure I was in and out in a very reasonable time. I really appreciate Ben’s attitude and commitment. Thank you. You made my day. Ben Stewart made sure I was in and out in a very reasonable time. I really appreciate Ben’s attitude and commitment. Thank you. You made my day. More
by KINATEDER52
Employees Worked With
Ben Stewart
November 28, 2019
Another positive service experience! There is always quick ease with scheduling service and typically not long to wait. Staff are always courteous and professional, and I appreciate the f There is always quick ease with scheduling service and typically not long to wait. Staff are always courteous and professional, and I appreciate the free car wash!! More
by karintrost
Employees Worked With
Service tech Ben - a very nice man!, Gordie Boucher
November 28, 2019
Repair work The staff was friendly and courteous and make you feel like you are a part of their family. The repairs were done very quickly and the shuttle guys a The staff was friendly and courteous and make you feel like you are a part of their family. The repairs were done very quickly and the shuttle guys are great. The went out of their way in helping resolve multiple issues with my vehicle. More
by GOL
