Gordie Boucher Ford Lincoln of Janesville - Service Center

Great! We came in for service and came out with a new truck! Joe is the best. We’ll be back when it’s time to upgrade. We came in for service and came out with a new truck! Joe is the best. We’ll be back when it’s time to upgrade. More

Service advisor Elisha was very short and abrupt. I asked her to put on my work order that when my tires were rotated they would make sure no corrosion on the trims, Elisha was very short and abrupt. I asked her to put on my work order that when my tires were rotated they would make sure no corrosion on the trims, but she didn't. Instead she informed me this was my last oil change coupon that I had used them all! I have not!! I still have 1 left but she insisted it was my mistake because it is all computerized. I have news for her 1 of those was not from my coupon book. It was a by so many oil changes get 1 free from our truck that was totaled but she didn't want an explanation she informed me I was done!!!!! More

Window replacement Took my truck into Gordie Boucher for rear window not working. Heating element not working window ordered appointment set then brought in for replacem Took my truck into Gordie Boucher for rear window not working. Heating element not working window ordered appointment set then brought in for replacement. Told might take most of day. From time I dropped off to finish less than 6 hours! Impressive! More

Great bodyshop Great guys. Very knowledgeable, went above and beyond to get car done and correct. Staying beyond hours to give me my car. Scott even drove hour awa Great guys. Very knowledgeable, went above and beyond to get car done and correct. Staying beyond hours to give me my car. Scott even drove hour away to meet supplier to finish my car on time. More

Tire purchase and install Awesome service and beat a competitor price This is the 4th set of tires purchased over my last four vehicles I would definitely recommend the ser Awesome service and beat a competitor price This is the 4th set of tires purchased over my last four vehicles I would definitely recommend the service and will use the dealership again More

Customer First They always keep me informed of things that will need to be replaced soon so I get the best performance out of my vehicle, even when my model of vehic They always keep me informed of things that will need to be replaced soon so I get the best performance out of my vehicle, even when my model of vehicle was not purchased from them. I purchased a previous vehicle from them & had used their Service Dept previously. Then, I had oil changed at 2 different places, which charged more & did not provide free beverages or fruit, free WIFI, complimentary car wash or TV to watch. I have recommended Gordie Boucher to others. Our daughter had her oil changed by a different provider for 3 years, but now has also become a customer of Gordie Boucher's Service Department because of their service above & beyond others. More

oil change tire rotation Service as always was very good and quick - Ben was my representative that took care of me and was very polite and took very good care of me. thanks Service as always was very good and quick - Ben was my representative that took care of me and was very polite and took very good care of me. thanks More

Easy and convenient! I am always willing to return to Gordie for my car services, they do a great job! Professional and friendly. Thank you for your service! I am always willing to return to Gordie for my car services, they do a great job! Professional and friendly. Thank you for your service! More

Fast & friendly service Greeted as soon as I entered the garage. Knew my name and completed per service work very fast. In and out in less than 1/2/hour Greeted as soon as I entered the garage. Knew my name and completed per service work very fast. In and out in less than 1/2/hour More

Good service I felt your that your employees did a great job and made me feel welcome from start to finish. We appreciate the personal care given. I felt your that your employees did a great job and made me feel welcome from start to finish. We appreciate the personal care given. More