Gordie Boucher Ford Lincoln of Janesville - Service Center

Always a good experience. They are always very helpful as soon as you get there, very easy to deal with in the service area .The waiting area is comfortable nice place to wait They are always very helpful as soon as you get there, very easy to deal with in the service area .The waiting area is comfortable nice place to wait for your vehicle very positive workers. More

Worth the Price I bought my Lincoln MKZ at Gordie Boucher's ten years ago, and every bit of service work that has been done to it has been done there and is in their I bought my Lincoln MKZ at Gordie Boucher's ten years ago, and every bit of service work that has been done to it has been done there and is in their computer. Getting service work at a dealership is a bit more expensive than it is at smaller service providers, but WELL WORTH IT. Boucher's i very accommodating about appointments, the service is top quality, the staff is friendly and makes it a point to know each customer personally, and the work is thorough. I would not go anywhere else, even for simple oil changes. More

Expensive but Worth It Service at Gordie Boucher is pricey, but if the pricing is top of the line, so is the quality service, the speed, the efficiency, and the friendliness Service at Gordie Boucher is pricey, but if the pricing is top of the line, so is the quality service, the speed, the efficiency, and the friendliness. Everything that has ever been done to my 2009 Lincoln MKZ is in Boucher's computer for reference. I would not take my car anywhere else. More

Oil change Awesome service! The service was prompt and the service man respectful. I was in and out in no time during a very busy time of year... and on a Friday Awesome service! The service was prompt and the service man respectful. I was in and out in no time during a very busy time of year... and on a Friday! More

Very good. I was a bit early for my service appointment but the dealership got me right and they were very courteous from the moment I got to the dealership. Th I was a bit early for my service appointment but the dealership got me right and they were very courteous from the moment I got to the dealership. The service person paid attention to what I wanted done and showed sincere interest in assisting me. The work was done quicker than I had expected and my vehicle was washed and wiped down by hand and I was on my way home and felt very satisfied with the dealership service I received. More

Service completed on 16-December-2019 Arrived to service appointment at 7:00 AM scheduled time. Was not clear where to line up to have vehicle pulled into service center. Empty vehicles in Arrived to service appointment at 7:00 AM scheduled time. Was not clear where to line up to have vehicle pulled into service center. Empty vehicles in line that were not moved. Service employees appeared to be in no hurry to get process started for the customers in line. In addition, it was after 7:00 AM before vehicles started moving. When spoke to the service person I was informed it would be 3-4 hours!!! This was not mentioned when I made service appointment. To me, a significant lack of detail. The service advisor did get the work completed in a couple of hours which was appreciated. More

Great Service The people there are very nice. They finished the oil change when they said they would. Everything went smoothly. I think the service consultant The people there are very nice. They finished the oil change when they said they would. Everything went smoothly. I think the service consultant that I dealt with was Elisha Lone. Not real sure of her name, however. The visit went smoothly. She seems knowledgeable and very capable. She answered my questions and makes me feel comfortable being there. More

Amazing service Service members are really good with diagnosing and down to details about what is happening with vehicles and how to take steps to repair their proble Service members are really good with diagnosing and down to details about what is happening with vehicles and how to take steps to repair their problems. More

Best service ever Elisha was absolutely wonderful . I needed tires for my truck and she made it happen in record time couldn't have ask for more made a trip out to Mont Elisha was absolutely wonderful . I needed tires for my truck and she made it happen in record time couldn't have ask for more made a trip out to Montana and back in bad weather great tires !!! More

Another vehicle! We bought a truck on Thursday and went back and bought a car on Friday, never planning on making a purchase at all. We dealt with Joe Zipperer, he's a We bought a truck on Thursday and went back and bought a car on Friday, never planning on making a purchase at all. We dealt with Joe Zipperer, he's awesome. He found the perfect vehicles and explained all the new technology so we could understand it. We would recommend Joe to everyone. More