Gordie Boucher Ford Lincoln of Janesville - Service Center

Excellent Service at Gordie Boucher I purchased my F150 from Gordie Boucher and remembered why I chose Gordie when I had to bring my truck in to catch up on some recall updates and put n I purchased my F150 from Gordie Boucher and remembered why I chose Gordie when I had to bring my truck in to catch up on some recall updates and put new tires on. The service team found several items that needed to be taken care of and fixed them under the extended warranty--that I had forgotten I had purchased in the first place. I really cannot praise the entire service department anymore for the professional service they provided! More

15,000 mile service of my Mazda 3 and tire rotation With COVID 19 Pandemic, this dealer didn't seem to be effected by the pandemic. Vehicle arrived at set time, vehicle serviced quickly, and there were With COVID 19 Pandemic, this dealer didn't seem to be effected by the pandemic. Vehicle arrived at set time, vehicle serviced quickly, and there were adequate seating with social distancing rules maintained. Very pleased with the service and planning for maintaining social distancing. More

Exceptional Customer Service The service team was astounding and provided me with kindness, knowledge and respect. The fact that I will continue to use this service department on The service team was astounding and provided me with kindness, knowledge and respect. The fact that I will continue to use this service department on my Ford is positive feedback! More

General car service This is my second Fusion from the dealership and have had the service team perform all work. Have received great service from all team members each t This is my second Fusion from the dealership and have had the service team perform all work. Have received great service from all team members each time. More

Very good service. Minor fix due to mice under the hood. They had chewed through a windshield washer line. Wasn’t there very long. Thanks again! They had chewed through a windshield washer line. Wasn’t there very long. Thanks again! More

Pick up and delivery service. Steve was very accommodating, The pick up and delivery service was great. However the positive battery post was not cleaned and windshield washer tank not filled. Battery post was The pick up and delivery service was great. However the positive battery post was not cleaned and windshield washer tank not filled. Battery post was corroded and obviously not inspected. This is the second time this has happened. Does make you wonder what else was not done on the inspection. More

Joe is great! He always provides a great experience at Gordie Boucher. My family has purchased quite a few vehicles through him now. The service department was also top notch, got my Escape taken care of Gordie Boucher. My family has purchased quite a few vehicles through him now. The service department was also top notch, got my Escape taken care of while we shopped for a car for my sister. Thanks for everything! More

Ben was great. Very communicative. I loved having my vehicle picked up and dropped off each time. Very convenient. I will work with Ben going forward. vehicle picked up and dropped off each time. Very convenient. I will work with Ben going forward. More

A huge thank you to Gordon B’s Service department! They went above and beyond and ran out and got the filter that we needed. Thank you for giving back to your community,It is much appreciated. went above and beyond and ran out and got the filter that we needed. Thank you for giving back to your community,It is much appreciated. More

Ben was great. He was very kind and informative. I really appreciated his honesty and taking time to explain the service performed. The healthcare free oil change was awesome! Thank you! appreciated his honesty and taking time to explain the service performed. The healthcare free oil change was awesome! Thank you! More