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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,162 Reviews

2,162 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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September 10, 2020

Due to two traffic blocks, I was going to be late for the appointment. I called Gordie Boucher and was told not to worry. I was greeted by a friendly service writer and everyone was wearing masks. Great serv More

by 2014 F-150 XLT CREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy we provide you with great service here at Boucher!

September 10, 2020

Great communication skills, always best to just call before. No problems. And a no cost car wash. I love it. Thank you so very much. More

by JPVALA87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review!

September 09, 2020

Efficient. The service consultants are nice. . Fair price. Quick service. Service waiting area is nice. Check in is quick and East. The service people gove me confidence. More

by cayandray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Veley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter, Ben Stewart
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad you had a positive experience with us!

September 09, 2020

The service department is great. They always make every attempt to finish our repairs promptly and customer service is awesome. I am very satisfied with the work done and the department More

by jnbsigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

September 09, 2020

Very honest and friendly! I will definitely be back for service work. Elisha was great to work with. She called me back when promised and she went above and beyond to help me. More

by berg3409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind review!

September 03, 2020

Provided ride home, delivered My vehicle to me in the Provided ride home, delivered My vehicle to me in the afternoon. No charge for checking my navigation system. Excellent customer service. I will More

by CLWELCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy to hear we were able to accommodate all your needs and make servicing your vehicle as easy and safe as possible!

September 02, 2020

Your service has always been amazing. I have always been treated with respect. Repairs have been done in the time promised. Y’all never try to sell me a service I don’t need. Y’all are top notch in my book. More

by HAPIHOLLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter, Ben Stewart
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this amazing review! We appreciate your business and look forward to your next visit!

September 01, 2020

Nicest ..friendliest service team hands down....quick and efficient every time..short waiting time and a free car wash..can't beat that anywhere else More

by lmel51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate the 5-star review!

August 27, 2020

The people are so friendly and very professional. The building is always clean. We will continue to have our Edge serviced there. Thank you Diane More

by PEANUT8852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Diane - we appreciate the review!

August 26, 2020

everything went well from scheduling on the internet, to dropping off, to having the work completed, to the pick up of my F150 -thank you More

by greg12087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing, Greg!

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