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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,994 Reviews

1,994 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 31, 2020

Fast, curtious service. Friendly staff and good prices. Have used this dealer for over 7 years. Purchased a car from them and had all maintenance done with them. More

by cihall
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

January 31, 2020

Most helpful staff- Sean Tompkins, Elisha, Joe Warne, even Don Chesbroh! They always go out of their way to make sure customer is satisfied. Bravo! More

by WEITZEL67
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Chesbroh
Feb 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so happy to hear our employees going the extra mile for you!

January 30, 2020

Awesome Customer Service I purchased a certified Lincoln and within 2 days noticed the tires were soon in need of replacing. Being that it was a certified vehicle the tread ha More

by LINDSAYBLASCOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so glad we were able to go the extra mile to make things right, Lindsay! That is the kind of service you should always expect at Boucher!

January 30, 2020

Quick and easy check in. Had a recall that needed to be addressed and was able to add an oil change to my service. Received a phone call within an hour to let me know rear brakes needed to be replaced. The More

by BTHINKLE
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad we could provide you with easy and efficient service!

January 28, 2020

Always kind and respectful. Prompt and courteous. Honest and thoughtful.the facility was clean and warm and men were sweeping the water away and you get a free car wash. More

by DAVE
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Jan 28, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the 5-star review, Dave!

January 28, 2020

I would like to say that my first visit was so nice! Very helpful friendly people and awesome service! I love my Mazda 3. Thank you More

by BOOKLADY44
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave a review about your recent experience with us!

January 28, 2020

Great service at Boucher in Janesville as always. Whether it is simply an oil change or other work. It is a pleasure to get service at this dealer. More

by tad
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Tad, thank you for this review! We are so glad Boucher is able to take care of all your vehicle service needs!

January 27, 2020

Kind and Helpful Staff I have had nothing but a great experience with this dealership over the past 4 years. The staff is always kind and listens to my concerns, whereas whe More

by STACIE.KARLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Jan 28, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Stacie- it is so gratifying to hear that you have felt comfortable and taken care of respectfully at our dealership! Please don't hesitate to contact us if there is ever anything else we can assist you with!

January 27, 2020

great service department friendly easy to work with easy to make appointment had a service loaner for me to use while my vehicle was being repaired would service my vehicle th More

by kawzx12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad you had a positive service experience with us! We look forward to your next visit!

January 27, 2020

I've been using them for several of my car's since 2011 and always had good service. They always seem to get you in and out on a timely manner. More

by Mssheehan1
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

It is gratifying to hear you have had continuous success with our Service Department!

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